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Job description
Administrative Patient RepresentativeBenson, NC $34,499 - $46,099 a yearFull TimeSummary: Ensure smooth patient flow within the clinic by managing accurate scheduling, medical record maintenance, and timely submission of billing information. This role involves precise entry of ICD-10 and CPT-4 codes, transcription of non-medical dictation, and efficient communication with patients and staff.Major Responsibilities:Register patients promptly, collecting accurate information and scheduling appointments for initial and follow-up visits.Maintain and update patient medical records with new information.Handle incoming calls to determine appropriate providers and appointment types.Collect payments including co-pays and deductibles, documenting transactions and preparing daily cash reports.Order and schedule outside tests as requested by providers, confirming appointments.Enter coding data for patient activities and procedures daily.Transcribe non-medical dictation and submit billing invoices under supervision.File, fax, and mail reports and records; compile monthly reports timely.Assist in tracking and notifying supply needs.Serve as receptionist, greeting patients and supporting clinic guest relations.Support non-invasive medical procedures or act as security observer when needed.Direct emergency messages and assist administrative/medical staff as necessary.Education: High school diploma or equivalent required; business-related coursework preferred.Experience: 1-2 years of clerical experience preferred, especially in medical business office or roles involving significant public contact.Skills and Abilities: Familiarity with medical terminology and ICD-10/CPT-4 coding preferred. Proficient PC skills and typing speed of 45-55 words per minute. Strong organizational skills, tact, and ability to handle patients under stress. Effective verbal communication and auditory skills required.Physical Requirements: Ability to read printed data and monitor screens, manual dexterity, visual and auditory acuity, and capability to lift, stoop, bend, kneel, and reach.This position serves a diverse regional population in the Southeastern United States, providing compassionate and efficient patient support in a busy outpatient clinic environment.
Worksite address
benson, NC, 27504, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.