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Job description
Administrative Program Specialist AJoin the Louisiana Office of Public Health's Vital Records Registry as an Administrative Program Specialist A and play a vital role in helping individuals and families obtain accurate and legally recognized records. Use your analytical skills to evaluate complex court documents, adoption decrees, affidavits, and state laws while working with judges, attorneys, medical professionals, and families. If you're detail-oriented, enjoy solving complex cases, and want to make a meaningful difference for Louisiana residents, apply today!An ideal candidate should possess the following competencies:Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.Minimum Qualifications:Three years of experience in administrative services; ORSix years of full-time work experience in any field; ORA bachelor's degree.EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.Job Duties:Interprets and applies complex state laws, statutes, administrative codes, policies, and procedures to delayed birth certificates, adoption-related birth certificates, and Putative Father Registry requests.Interviews customers and evaluates requests to determine eligibility, required actions, and appropriate documentation for requested Vital Records services.Manages assigned cases from initiation through completion, maintaining accurate case records, correspondence, tracking systems, and LEERS entries.Reviews and evaluates court orders, adoption decrees, affidavits, and other evidentiary documents for compliance with applicable laws and requirements.Processes adoption and delayed birth certificate cases by conducting electronic and archival searches, verifying documentation, preparing certificates, and securely maintaining case files.Processes Putative Father Registry requests by accepting affidavits of paternity, researching Vital Records records, and preparing certificates documenting search results.Collaborates with customers, attorneys, judges, medical personnel, adoption professionals, supervisors, and agency legal staff to resolve complex cases, address issues, and support court proceedings.Position-Specific Details:Location: Office of Public Health / Bureau of Vital Records / Orleans ParishAppointment Type: This position may be filled as a Probationary or a Promotional appointmentCost Center: Position Number(s): How To Apply:No Civil Service test score is required in order to be considered for this vacancy.To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.For information on how to check your application status and understand status updates, please click HERE (Download PDF reader).Benefits:Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at Leave – Up to six weeks paid parental leave More information can be found at and Leave – State employees receive the following paid holidays each year:New Year's DayMartin Luther King, Jr. Day,Mardi Gras,Good Friday,Memorial Day,Independence Day,Labor Day,Veteran's Day,Thanksgiving Day and Christmas Day.*** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their systemTeacher's Retirement System of Louisiana ( School Employees Retirement System ( among others
Worksite address
new orleans, LA, 70112, US
Who can apply
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