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Job description
Healthcare Registration SpecialistJoin a compassionate healthcare team dedicated to providing exceptional patient experiences in a supportive, team-oriented environment. This role involves welcoming patients and visitors at registration, managing patient flow, scheduling appointments, and ensuring accurate patient information is maintained.Key Responsibilities:Greet and register patients and visitors efficiently, maintaining a smooth flow in the clinic.Verify and update patient demographics and insurance information using electronic medical records.Collect necessary identification, consent forms, and payments at the time of service, providing receipts.Assist patients with basic billing and insurance inquiries, referring complex issues to appropriate personnel.Deliver outstanding customer service with a warm and professional demeanor, creating a positive first impression.Handle patient concerns tactfully and escalate difficult situations to clinic leadership when necessary.Education and Experience: High school diploma or equivalent required. Previous experience in healthcare registration or customer service preferred. Proficiency with computer systems and electronic medical records is essential.Requirements:Maintain strict confidentiality and professionalism at all times.Ability to multitask and adapt to changing priorities in a fast-paced environment.Strong interpersonal skills with a courteous and collaborative approach.This position serves a diverse population in a regional healthcare setting within the Midwest, emphasizing compassionate care and respect for all individuals.
Worksite address
ionia, IA, 50645, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.