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Job description
Administrative Registration Specialist - Express CareJoin a compassionate healthcare team dedicated to providing exceptional patient experiences in a supportive, team-oriented environment. This role involves welcoming patients and visitors, managing patient flow, scheduling appointments, and ensuring accurate registration and demographic updates.Key Responsibilities:Greet and register patients and visitors efficiently at the clinic.Verify and update patient demographics and insurance information using electronic medical records.Collect necessary identification, consent forms, and payments at the time of service, providing receipts.Assist patients with basic billing and insurance inquiries, referring complex issues to appropriate personnel.Maintain a professional and courteous demeanor, ensuring a positive first impression and resolving patient concerns or complaints.Adhere to clinic policies, procedures, and confidentiality standards.Education and Experience: High school diploma or equivalent required. Previous experience in healthcare registration or customer service preferred. Proficiency with computer systems and electronic medical records is essential.Requirements:Ability to maintain confidentiality and handle sensitive information with discretion.Strong multitasking skills and adaptability to changing priorities and interruptions.Excellent interpersonal and communication skills to work courteously with patients and team members.This opportunity is based in a regional healthcare setting within the Midwest, offering a chance to contribute meaningfully to community health and patient care.
Worksite address
sumner, IA, 50674, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.