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ASU Mid-South

Administrative Specialist III, Enrollment Services

west memphis, AR

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About this opportunity

ASU Mid-South lists this Administrative Specialist III, Enrollment Services opportunity in west memphis, Arkansas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Administrative Specialist III, Enrollment ServicesArkansas State University Mid-South currently has an open position for an Administrative Specialist. This is a full-time, 12-month position with college benefits. Afternoon/evening work hours are required up to 5:30 pm. This position reports to the Registrar.Responsibilities:Support a professional office environment with efficiency, courtesy and customer service, focused on institutional responsiveness to external visitors, students, and co-workers.Route foot traffic from students, vendors and colleagues properly.Answer main Admissions phone line and direct calls appropriately.Enter student documents and data into Element 451, ASU Mid-South's student application system, in a timely and accurate manner, ensuring the integrity of student academic records.Serves as primary staff member for adding student application data into Banner, ASU Mid-South's student information system, in a timely and accurate manner, ensuring the integrity of student academic records.Serves as primary staff member for managing expired applications in Element 451 by reviewing records, updating application statuses, coordinating applicant follow-up, and ensuring compliance with institutional admissions procedures.Serves as the backup for processing transcripts requests through the National Student Clearinghouse.Import, index and verify student documents in Application Extender.Work with student degree audits in DegreeWorks.Serve as a primary staff member responsible for processing student and community patron identification cards.Be responsible for keeping Student Admissions forms replenished.Maintain student files and academic records in accordance with college policies and federal privacy laws.Respond to internal and external requests in a timely and professional manner.Assist with both new student and concurrent student orientations, registration sessions, and graduation.Perform other duties as assigned.Qualifications:Associate degree required; two years of experience in higher education admissions, records, student services, or related field. Good working knowledge of Microsoft applications, including Outlook and Excel. Knowledge of student information systems (SIS) and communication tracks. Good communication and interpersonal skills with the ability to work effectively with diverse constituents, both on- and off-campus. Must have an understanding of admissions processes and student advisement. Attention to detail and passion for fostering student success through systems.Preference will be given to applicants with a bachelor's degree, with previous experience in similar SIS software (Banner or another Ellucian product), as used on our campus, and familiarity with CRM software (Element451).Salary and Benefits:$31,200. ASUMS offers a competitive benefits package including retirement; paid leave; health, life, dental & disability insurance; a flex benefit plan; and educational discounts for employee and family.Review of applications will begin immediately and continue until filled.All employees of Arkansas State University Mid-South are subject to a background check as well as a driver's license verification.Required Application Materials:Letter of interest/cover letter specific to the positionCompleted ASU Mid-South application for employment, including three professional referencesResumeCopies of college transcripts and/or professional certifications relevant to the position of interest.Incomplete application packets will not be considered. Please submit required documents via the online job portal or:Arkansas State University Mid-South ATTN: Human Resources 2000 West Broadway West Memphis, AR (fax) or email to Mid-South and the Arkansas State University System are Equal Opportunity Employers.

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west memphis, AR, 72301, US

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