About this opportunity
Aroostook Mental Health Center lists this Administrative Support Specialist opportunity in caribou, Maine. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Full Time Administrative Support SpecialistAre you organized, detail-oriented, and passionate about supporting others in a healthcare setting?Join our team as a Full Time Administrative Support Specialist for our Caribou Outpatient Office and play a key role in creating a welcoming, efficient, and client-centered environment.The Administrative Support Specialist provides essential administrative support to clinical staff, helping ensure the smooth day-to-day operations of outpatient services. This role is highly collaborative and client-facing, requiring strong communication skills, organization, and a commitment to delivering a positive experience for all individuals served.Client ServicesServe as the first point of contact for clients and visitorsComplete administrative portions of client intakes and set up electronic recordsSchedule appointments and send remindersCollect payments and establish payment agreementsBilling & Financial SupportMaintain daily deposits and money controlsVerify insurance and track authorizationsCollaborate with billing teams to resolve discrepanciesRecords ManagementMaintain and update electronic service records (ESR)Scan and manage documentationHandle record requests and maintain file organizationGeneral Administrative SupportAnswer phones and route calls appropriatelyOrder and maintain office suppliesCoordinate with IT for equipment and troubleshootingProcess mail and provide clerical support (copying, scanning, faxing)Team SupportAssist with staff onboarding and trainingProvide support to satellite offices as neededAct as a resource on policies and proceduresWhat We're Looking ForStrong organizational and multitasking skillsAbility to work both independently and as part of a teamExcellent communication and customer service skillsComfort working with confidential informationAbility to interact professionally with clients, staff, and the publicWork Environment & ScheduleOffice-based, professional environmentSchedule may vary based on agency needsOvertime may be requiredPhysical RequirementsAbility to sit, stand, and move throughout the dayUse of standard office equipmentOccasional lifting up to 10 lbsWhy Join Us?Be part of a mission-driven organization supporting mental health and community wellnessWork in a collaborative, supportive environmentMake a meaningful impact in the lives of others every dayIf you're looking for a role where organization meets purpose, we'd love to hear from you.AMHC is an Equal Opportunity EmployerRequirementsThis position requires a High School diploma or equivalent.Basic courses in business/secretarial areas.Good-to-excellent working knowledge of general office procedures to maintain efficient support services.
Worksite address
caribou, ME, 04736, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.