About this opportunity
City of Durham, NC lists this Administrative Technician, Senior opportunity in durham, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Administrative Support PositionWork, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $52,606.00 - $60,892.00 Annual Hours: 8:30 am - 5:30 pm Monday-Friday, with some evenings and weekends required This position is located at Edison Johnson Recreation Center.A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.Edison Johnson Recreation Center is looking for a new team member to oversee administrative support for our operation. This is an opportunity for a skilled professional to be a part of the fun and enrichment that we bring to our community while building toward a career in public service. If you excel in customer assistance, record keeping, communication, task management, and working with a team, we look forward to finding out if Durham Parks and Recreation could be a great fit for you.Devoted to providing clerical and/or office support activities for city functions and staff. Incumbents assigned to this class provide more advanced transaction processing involving basic research, verification, reconciliation and mathematical calculations, as well as respond to internal and external customer questions and inquiries by communicating standard policies and procedures. Incumbents may be assigned to confidential positions or handle confidential materials. An incumbent is responsible for providing administrative support to staff, projects and/or an office or field function including processing more complex financial and service-related transactions and monitoring their status; processing customer-related transactions such as service requests, registrations and/or cash-handling; preparing documents, reports and presentations; entering and retrieving data; and ensuring the accuracy of information contained in databases and systems.Duties/ResponsibilitiesLeads front desk staff, assists customers with registration and check-ins, responds to inquiries. Develops and employs a strong knowledge of recreation software systems to perform a variety of functions, trains others on systems and procedures. Maintains responsibility for site record keeping and responds to information requests. Assists with staff scheduling, program scheduling, communications, and waitlist coordination. Addresses or refers escalated customer issues and requests. Assists with hiring by scheduling interviews, contacting references, and compiling documentation.Receives, prepares, processes and verifies transactions including calculating and providing refunds and recording and submitting financial documentation such as invoices, bank deposits, credit card expenses, travel authorizations and/or purchasing requisitions; or processes and assigns service work orders.Enters data for reports, databases, work orders, payroll and/or tracking information; retrieves and compiles data.Monitors transactions for progress and performs research as required.Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; provides general administrative support to staff and/or projects.Receives, processes and routes calls, which may include dispatching calls for service, as assigned.Updates web pages, as assigned.Opens, logs and distributes mail.Minimum Qualifications & ExperienceHigh School Diploma or equivalent (GED, HiSet, TASC)Three years of related clerical/administrative support experienceBenefitsBenefits – General Full-Time Employees12-13 paid holidays per year13 standard work days of vacation per year13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement2 weeks paid military leave per yearMedical, dental, vision, and supplemental life insurance plansState and City retirement plansShort and long term disability plansPaid temporary disability leave for specified conditionsCity contribution of 13.6% into the N.C. State Retirement SystemPaid funeral leaveEmployee Assistance Program - personal and family counselingPaid life insurance equal to annual salary48 hours for volunteer work each year*4 hours parental leave each yearWorkman's Compensation Insurance457 Deferred Compensation PlansBenefits - Part-Time (1,000 hours or more per year)401(k) retirement plan (5.0% of salary)State retirement planBenefits Part-Time (Average 30 hours per week over 12 month period)401(k) retirement plan (5.0% of salary)State retirement plan effective first day of the month following date of hireHealth insurance effective first day of the month following date of hireDental and life insurance, after one year of servicePro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
Worksite address
durham, NC, 27701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.