About this opportunity
LeafSpring School at Matthews lists this Admissions Specialist opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Admissions Specialist – LeafSpring Schools
LeafSpring Schools is growing! As we prepare to expand our school community, we are seeking an enthusiastic, organized, and relationship-driven Admissions Specialist to join our Enrollment & Family Engagement Team.
Reporting to the Director of Admissions, the Admissions Specialist will help guide prospective families from their initial inquiry through enrollment. This position is ideal for someone who loves connecting with families, providing exceptional customer service, and helping parents feel confident about choosing the right early education experience for their child.
Key Responsibilities
Respond to new family inquiries by phone, email, and other communication channels
Build relationships with prospective families through consistent, personalized follow-up
Schedule and confirm school tours
Assist with and eventually conduct tours of our schools
Maintain accurate prospective-family information, notes, and follow-up tasks within our enrollment system
Follow up with families after tours and throughout their decision-making process
Assist families with enrollment paperwork and next steps
Maintain communication with waitlisted families
Partner closely with the Director of Admissions through daily check-ins and weekly planning meetings
Support enrollment events, open houses, and community outreach initiatives
Help ensure every prospective family receives a warm, responsive, and consistent LeafSpring experience
Qualifications
Excellent verbal and written communication skills
Strong customer service and relationship-building skills
Highly organized with excellent follow-through and attention to detail
Comfortable making outbound calls and engaging prospective families
Ability to manage multiple families, deadlines, and priorities simultaneously
Confident using technology, databases, email, calendars, and other digital systems
Professional, warm, positive, and solution-oriented
Experience in admissions, enrollment, customer service, sales, hospitality, early childhood education, or a related field preferred
Experience working with families or in an early childhood setting is a plus
What We're Looking For
We're looking for someone who understands that enrollment is more than filling a classroom—it is about building trust with families. The right person will be proactive, personable, dependable, and excited to help families discover what makes LeafSpring Schools special.
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.