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Job description
Family Services Specialist I
The City of Virginia Beach Department of Human Services Adult and Aging Program is seeking an experienced Family Services Specialist I. The candidate will complete intake assessment for Adult Protective Services report; investigate Adult Protective Services referrals within policy requirements; assess client's risk factors, physical and psychological capacity with the Uniform Assessment Instrument (UAI) to determine client's service and related financial needs; develop an appropriate service plan, referrals and community resources; gather, interpret and apply interview and related investigative information to accurately assess and direct client to services and resources.
Duties:
Accept referrals for investigations of allegations of abuse, neglect, and/or exploitation of adults that meet criteria for a valid report.
Assigned standard cases that may not have more than one type of alleged abuse, neglect, or exploitation
Assigned cases that may not have multiple alleged perpetrators.
Assigned both regular and emergency cases.
Conduct investigations in community, licensed residential settings, licensed group homes, licensed day programs, and unlicensed residential settings.
Conduct face to face interviews with alleged victims, alleged perpetrators, and other collateral contacts.
Collect and evaluate relevant information to make decisions related to investigation, services and outcomes.
Complete documentation and casework within required timeframes based on local and/or state guidelines.
Assess vulnerable adult's cognition, physical, mental, and functional abilities.
Coordinate and collaborate with appropriate licensing agencies, law enforcement agencies, legal entities, contractors/providers, Physicians, hospitals, and numerous community agencies, in order to provide services to vulnerable adults.
Provide emergency intervention support to adult by contacting emergency services, crisis intervention team, recognizing criteria for temporary detention order to remove adults from environments when imminent danger is determined to be present.
Provide client advocacy, as well as consultation, networking, family support and crisis intervention.
Complete Universal Assessment Instrument (UAI), service plans, safety plans based on client's needs.
Prepare court documents and testify in court proceedings.
Preferences:
Experience conducting investigations.
Experience working with older and disabled adults.
Experience providing crisis intervention.
Experience with formal documentation of client visits.
Experience assessing risk factors to include the environment, health and safety of an individual.
Experience managing a caseload.
Knowledge of community resources.
The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid Leave.
Minimum Requirements:
Must possess a minimum of a Bachelors degree in a human services field (social work, counseling, gerontology, guidance and counseling, family and child development, psychology, or sociology); or possess a Bachelors degree in any field accompanied by a minimum of two (2) years related experience in a human services area. Must have a current and valid driver's license. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. For Family Mediation Unit: Virginia Supreme Court Certification in Family Mediation required.
Skills:
Case Management, Conducting Investigations, Crisis Interventions, Writing Documentation
Worksite address
virginia beach, VA, 23450, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.