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Job description
Job TitleAllied Health ProfessionalDutiesMajor duties include but are not limited to:Assists Veterans with inpatient and outpatient appointment management, ensuring smooth, coordinated scheduling.Performs support duties that facilitate the PACT interdisciplinary care delivery model.Monitors clinic setup, makes adjustments, and collaborates with clinic staff and PACT members.Applies advanced knowledge of health care access, clinic management, and medical terminology.Enters, modifies, and retrieves sensitive data in medical records, scheduling systems, and reports; maintains confidentiality per HIPAA.Reviews clinic schedules to optimize utilization for clinics and Veterans.Maintains effective communication with patients, care teams, VA medical centers, and outside agencies to support continuity of care.Works with the Medical Support Assistant Supervisor to meet deadlines, prioritize workload, and address operational issues.Evaluates patient information and schedules to determine vested status; educates providers on shared patients.Applies knowledge of facility organization, eligibility/treatment regulations, and records procedures.Supports process improvement, customer service, and electronic file security.Facilitates secure messaging with patients and care team; mails normal lab result notifications.Tracks follow-up care (e.g., consults, tests); monitors pre-appointment readiness (e.g., X-ray, labs, EKG).Participates in daily huddles and weekly meetings to plan care and adjust workflow.Reinforces care plans and self-help solutions; documents in the electronic record.Works within PACT or other specialty care models (e.g., PCMH, Nutrition, Pharmacy, Social Work).Reviews clinic utilization reports (e.g., Clinic Utilization Statistical Summary).Coordinates schedule scrub, cancellations, blocking, and rescheduling with PACT; reviews open encounters daily.Scans Non-VA medical documentation; captures insurance information; addresses daily RTC orders.Assists with virtual appointment management; performs basic eligibility determinations per VA policy.Provides input on PACT problem-solving and follow-up; orders administrative supplies.Performs other duties as assigned.Total Rewards of a Allied Health ProfessionalWork Schedule: Intermittent/Part-Time. Work schedule will be discussed during the interview.Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized.Permanent Change of Station (Relocation Assistance): Not Authorized.Pay: Competitive salary and regular salary increases.Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).Telework: Not Available.Virtual: This is not a virtual position.Functional Statement #: 21X72-APermanent Change of Station (PCS): Not Authorized.
Worksite address
east orange, NJ, 07017, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.