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US Department of Veterans Affairs

Advanced Medical Support Assistant (Intermittent)

asbury park, NJ

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About this opportunity

US Department of Veterans Affairs lists this Advanced Medical Support Assistant (Intermittent) opportunity in asbury park, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.

Job description

VA Careers - Medical Support AssistantDuties included but not limited to:AMSA's perform a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model (e.g. PACT).The AMSAs ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, and makes any necessary adjustments, working in collaboration with the appropriate clinic or clinics and the members of the different PACT teams.The AMSA's develop and maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies to assist in the Veterans' continuity of care.The Advanced MSAs will work with the MSA Supervisor in completing deadlines and prioritizing work, providing input in problem solving on operational issues or procedures.The AMSAs are responsible for assisting the Veterans in providing a smooth process for the management of his/her outpatient appointments.The AMSAs perform support work in connection with the care and treatment given to the Veterans throughout the scheduling process.All incoming calls clinical in nature will be directed to the appropriate PACT team for screening by the RN Manager to determine whether those calls can be appropriately handled by the agent or if they need to be directed to other team members thus improving responsiveness to Veterans questions and concerns and reducing the overall cost of care by controlling the use of resources.Work Schedule: IntermittentCompressed/Flexible: Not Authorized.Telework: Ad-Hoc.Virtual: This is not a virtual position.Functional Statement #: 21X72-ARelocation/Recruitment Incentives: Not Authorized.Permanent Change of Station (PCS): Not Authorized.PCS Appraised Value Offer (AVO): Not Authorized.

Worksite address

asbury park, NJ, 07712, US

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