waypointjobs

US Department of Veterans Affairs

Advanced Medical Support Assistant

richland, WA

Check who can apply and the requirements below before continuing.

About this opportunity

US Department of Veterans Affairs lists this Advanced Medical Support Assistant opportunity in richland, Washington. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Advanced Medical Support Assistant DutiesThe Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports, ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. They develop/maintain effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of normal lab results; develop and manage a tracking system for follow up care such as consults, tests, etc.).Participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines.Adjusting the flow and sequencing of the work to meet team and patient needs.Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).Managing electronic wait list to verify and validate accuracy and resolve issues.Participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions;Participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care;Evaluating patient information and clinic schedule lists to determine whether patient is vested; educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.Work Schedule: Full Time Monday - Friday 8:00am to 4:30pmRecruitment/Relocation Incentives (Sign-on Bonus): Not AuthorizedPermanent Change of Station (Relocation Assistance): Not AuthorizedPay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior (work experience) or military service experience.Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Telework: Not availableVirtual: This is not a virtual position.Functional Statement #: Permanent Change of Station (PCS): Not Authorized Total Rewards of a Allied Health Professional

Worksite address

richland, WA, 99354, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

Ready for your next step?Apply on the official website
Apply on WhatJobs ↗

Explore related searches

Current related jobs

Nealy Pierce, LLC

WhatJobs

Physical Therapist (PT) - Outpatient Ortho

seattle, WA

Salary not specified

Highlights/Benefits 100% Outpatient: Joint replacement, vestibular, chronic pain, stroke, athletes & more Formal onboarding and …

Last received from source 2026-10-20View job

Nealy Pierce, LLC

WhatJobs

Physical Therapist (PT) - Outpatient

missoula, MT

Salary not specified

Highlights/Benefits 100% Outpatient All 1-on-1 therapy - Focus on patient care vs. productivity 90-day Mentorship & Traini…

Last received from source 2026-10-20View job

Nealy Pierce, LLC

WhatJobs

Physical Therapist - Acute - $12k Sign On

dallas, TX

Salary not specified

Highlights/Benefits: $12,000 sign-on bonus 100% Acute Care ( Diverse caseload covers all units: Ortho, Neuro, Cardiopulm & ICU…

Last received from source 2026-10-20View job

Nealy Pierce, LLC

WhatJobs

Physical Therapist - Acute Care

west palm beach, FL

Salary not specified

Acute Care Physical Therapist | Hospital-Based | $6K Sign-On + PSLF Position Highlights Acute care at a non-profit regional me…

Last received from source 2026-10-20View job