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SmartRecruiters, Inc.

Advanced Technical Account Manager

dallas, TX

Check who can apply and the requirements below before continuing.

About this opportunity

SmartRecruiters, Inc. lists this Advanced Technical Account Manager opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Career site Category: Cyber Security Services

Company Description

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen. This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems. We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture. What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely. If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

Job Description

Build a strong relationship with our customers and become their trusted advisor on how to best leverage their investment

Become the main point of contact for technical services delivery

Take full ownership of your accounts by providing leadership and ensuring customer’s best interest takes priority

Develop a deep understanding of customer’s technical environment, primary pain points, and all business challenges

Advise customers by providing technical information, guidance, and support

Lead customer projects when customer is implementing new devices or features, upgrade existing environment, or perform health check and optimization work

Identify service opportunities for the sales/account team

Proactively monitor customer’s environment to prevent major issues and assist support teams on any active problems

Provide reports and proactive communication regularly to the customer, sales/account teams, and management

Manage multiple projects from different customers and manage your own schedule to meet Check Point’s ATAM requirements

Qualifications

Strong ability to prioritize workand deliver results

Strong leadership skills to portray expertise in order to influence teams across the organization to achieve desired customer outcomes

Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms

8+ years of experience with IP based networks, network design, and security products

Strong TCP/IP understanding and knowledge of Network Security is preferred

Experience with several different operating systems: including Linux and Unix- based

Extensive troubleshooting experience required

Experience with Check Point products preferred

Strong VSX and Provider-1 (MDS) experience preferred

Customer oriented and post-sales experience with direct face to face service

Experience with providing training is an advantage

Up to 25% travel

Must be eligible to work in the U.S. without sponsorship from an employer now or in the future

EOE M/F/Veterans/Disabled

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Worksite address

dallas, TX, 75215, US

Who can apply

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