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Job description
Financial Aid Advisor
Are you passionate about helping students navigate their financial future and making a tangible impact on their educational journey? As a Financial Aid Advisor, you'll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process. If you're detail-oriented, compassionate, and thrive in a collaborative, fast-paced environment, this role is perfect for you!
What We Offer:
$25 -$26 per hour
Paid Training
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Responsibilities
Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed.
Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles.
Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions.
Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.
Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.
Qualifications
Education: High School Diploma or GED required; some college coursework preferred
Experience: 3 years in customer service or sales; 2 years in Financial Aid preferred
Title IV: experience preferred
Bilingual Spanish preferred
Skills:
Excellent customer service and communication skills
Strong organizational skills and attention to detail
Proficiency with computer applications (Word, Excel, SharePoint)
About Us:
It's all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!
Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.