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Job description
Advocate - 2nd Shift Only
Louisville Campus - Louisville, KY 40203
Overview
Salary Range $19.75 Hourly Position Type Full Time
Description
Advocate - 1st & 2nd Shift: Emergency Services, Crisis Response and Community Services
Every day, survivors of domestic violence and sexual assault turn to The Center for Women and Families during some of the most difficult moments of their lives. As an Advocate, you'll provide compassionate support, crisis intervention, safety planning, and connection to resources that help individuals and families begin rebuilding their lives.
Whether you're responding to a crisis call, supporting residents in our emergency shelter, or helping clients navigate community resources, your work will have a direct and lasting impact.
If you're looking for meaningful work where your compassion, professionalism, and commitment to helping others truly matter, we'd love to meet you.
Why Work at The Center?
Starting pay: $19.75/hour
Paid, comprehensive training
Full-Time, Part-Time, and PRN opportunities
Meaningful, mission-driven work
Supportive team environment
Opportunities for professional growth
Help create safer communities every day
We're looking for professionals with a Bachelor's degree OR at least three (3) years of related experience helping others. Relevant experience could include:
Healthcare
CNA
Home Health Aide
Patient Navigator
Patient Care Coordinator
Hospital Intake
Behavioral Health Technician
Medical Social Services
Human Services
Case Manager
Service Coordinator
Victim Advocate
Peer Support Specialist
Eligibility Worker
Social Services
Community Outreach
Nonprofit Programs
Education
Teacher
Teacher Assistant
Student Services
School Support Staff
Curriculum Development
Public Education
Childcare Professional
Community & Justice
Court Clerk
Court Case Manager
Criminal Justice
Crisis Intervention
Deflection Programs
Community-Based Services
If you've spent your career helping people, there's a good chance your experience is relevant.
What You'll Do
Depending on your program assignment, Advocates may work within Crisis Response, Emergency Shelter, or Community Services. All Advocates receive training and are expected to perform the following core responsibilities:
Crisis Intervention: Provide compassionate, trauma-informed support to survivors experiencing interpersonal violence.
Safety Planning: Help clients identify immediate safety needs and develop individualized plans.
Advocacy: Support clients while navigating medical, legal, housing, financial, and community resources.
Case Management: Coordinate services and connect survivors with internal and external resources.
Documentation: Maintain timely, accurate documentation while meeting agency and grant requirements.
Collaboration: Work alongside coworkers, healthcare providers, law enforcement, schools, courts, and community partners to ensure clients receive coordinated support.
You May Be Assigned To:
Crisis Response
Answer the 24/7 Crisis Line
On-Call hospital runs
Meet with walk-in clients
Respond to hospitals throughout our 11-county service area
Provide crisis counseling and advocacy
Emergency Shelter
Support shelter residents
Provide advocacy and case management
Facilitate groups
Assist with transportation and transition planning
Community Services
Provide mobile advocacy
Meet clients throughout the community
Assist with legal advocacy and referrals
Coordinate services with community partners
Program assignments are based on organizational needs and candidate strengths
Qualifications
What We're Looking For:
Successful Advocates are
Compassionate
Calm under pressure
Excellent communicators—written and verbal
Strong listeners
Organized
Adaptable
Professional
Emotionally Intelligent
Critical Thinkers
Team-oriented
Emotionally resilient
Minimum Qualifications
Bachelor's degree preferred, OR
Three (3) years of related human services experience
Also required
Valid driver's license if required to operate a company vehicle for the position
Acceptable driving record
Ability to pass a background check
Ability to work flexible schedules, including evenings, weekends, holidays, or on-call shifts depending on assignment
Basic computer proficiency
Strong written documentation skills
Capacity to learn retain new skills and practices and implement new knowledge
Bilingual candidates are encouraged to apply!
Our Commitment: The Center for Women and Families is committed to providing compassionate, survivor-centered services while fostering an inclusive, respectful, and supportive workplace for employees, volunteers, and the communities we serve.
Ready to Make a Difference? Join a team dedicated to empowering survivors, strengthening families, and building safer communities.
No Advocacy Experience? You May Still Qualify. You do not need previous domestic violence or sexual assault advocacy experience.
Worksite address
louisville, KY, 40201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.