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Forest Hills Community House

Advocate Counselor

jamaica, NY

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About this opportunity

Forest Hills Community House lists this Advocate Counselor opportunity in jamaica, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Title: Advocate Counselor

Program: Learning to Work (LTW) - Queens Satellite High School for Opportunity

Location: Queens, NY

Reports To: Program Director

Status: Full-Time

Salary: $23.62 per hour

Schedule: Monday-Friday, 8:00 AM-4:00 PM (with flexibility for events, home visits, meetings, and trainings)

About Queens Community House (QCH)

Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse communities of Queens through a broad network of programs for children, youth, adults, families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities.

QCH is a modern interpretation of the traditional settlement house, combining innovative leadership with a deep commitment to social and economic justice. We value diversity, equity, inclusion, and lived experience, and we welcome applicants from all backgrounds who are inspired by our mission and motivated to make a meaningful impact.

Position Overview

Queens Community House is seeking a qualified and mission-driven Advocate Counselor to provide comprehensive academic, career, and social-emotional support to students enrolled in the Learning to Work (LTW) program at Queens Satellite High School for Opportunity.

LTW is an alternative pathway to high school graduation for youth ages 16 and older, funded by the NYC Department of Education and implemented in collaboration with DOE school staff. Students participate in structured academic supports and are placed in paid internships for up to 10 hours per week .

The Advocate Counselor plays a critical role in student engagement, post-secondary planning, case management, and family collaboration to ensure positive outcomes for program participants.

Key Responsibilities

Student Engagement & Attendance

Welcome students daily and take school attendance to foster positive engagement

Conduct ongoing attendance outreach, including home visits and worksite visits

Facilitate communication and structured meetings between students and teachers

Counseling & Case Management Develop and implement individualized post-secondary plans (college, training, or employment) within 60 days of enrollment

Provide a minimum of two (2) individual counseling sessions per student per month : One focused on academic progress

One focused on career exploration and advisement

Maintain accurate and up-to-date case files and document all student interventions weekly using Google Forms

Connect students to internal and external resources and make referrals as needed

Group Facilitation & Workshops Facilitate advisory groups using established curricula and discussion-based learning in areas including: Job readiness and career exploration

Conflict resolution and mediation

Leadership development and civic/political education

Community service and youth employment

Gender identity groups and psychoeducation

College & Career Readiness Support eligible students with the CUNY and FAFSA application process

Refer students selecting LGCC, QCC, or BMCC as their first or second choice to the CASP Case Manager

Introduce students to the internship program and refer appropriate participants to the Internship Coordinator

Conduct regular check-ins with internship students to support work-school balance

Family, Staff & Program Collaboration Maintain ongoing communication with parents and guardians to support student success and address family needs

Work closely and collaboratively with DOE school staff

Meet weekly with the Program Director and come prepared with agenda items

Ensure required follow-up is completed with program graduates in July and February

Attend mandatory agency-wide meetings, quarterly staff meetings, and parent-teacher conferences

Demonstrate initiative, flexibility, and responsiveness to school and program needs

Qualifications Bachelor's degree required, preferably in Social Work, Psychology, Education, or a related field

Minimum of two (2) years of experience working with youth , preferably in a NYC high school or alternative education setting

Strong commitment to youth development, educational equity, and social justice

Excellent interpersonal, organizational, multitasking, and communication skills

Ability to maintain confidentiality and exercise sound judgment and discretion

Proficiency with computers and digital tools (Google Workspace preferred) and willingness to learn new systems

Demonstrated reliability, punctuality, and ability to meet required schedules

What We Offer

Compensation: Competitive and commensurate with experience

Benefits may include: Medical, dental, and vision coverage

Life insurance and flexible spending accounts

403(b) retirement plan

Generous paid time off (vacation, sick days, and holidays)

Professional development and ongoing training opportunities

Additionally, QCH supplements the New York State Paid Family Leave benefit so team members receive full pay during approved leave.

Equal Opportunity Employer Statement

Queens Community House is an Equal Opportunity Employer . We are committed to fostering a diverse, equitable, and inclusive work environment and encourage applicants of all races, ethnicities, genders, sexual orientations, ages, abilities, and backgrounds to apply.

Worksite address

jamaica, NY, 11406, US

Who can apply

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