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Job description
Advocate Support - Wednesday-Saturday, 6pm-10pm
The Spring is growing and is hiring a part time Advocate Support for Wednesday-Saturday, 6pm-10pm. Must be 21 to transport guests.
The Spring is a faith-based service provider, shelter, and advocacy organization for survivors of domestic violence, sexual assault, stalking, and human trafficking. We offer a safe home and supportive services that assist survivors and their children on their journey out of abuse.
The Shelter Support Advocate assists shelter staff with crisis calls, monitoring of entry and exit of guest and visitor traffic, and day to day administrative duties specific to guest advocacy and services.
DUTIES AND RESPONSIBILITIES:
Answer calls on the crisis line, provide crisis Intervention Information, safety planning and advocacy to caller; complete required intake documentation
Perform day-to-day shelter operations, advocacy and victim-centered, trauma-informed care services for guests
Provide supportive services to program participants including but not limited to immediate needs, referrals, crisis intervention and emergency assistance, etc.
Maintain a working knowledge of resources and services available in the communities served
Document all information regarding crisis calls and direct services as required by policy and procedure
Assist in creating a positive cultural environment of personal leadership, communications and teamwork within the shelter and throughout the organization
Transport guests in The Spring vehicle as needed
Monitor Entry and exit of guest and visitor traffic
Assist in daily charting on guests in specific files
Support meal preparation, transportation, children's activities, program specific events and monitor guest activity as needed
Be available for emergencies and respond accordingly
Attend training as needed to meet domestic violence, sexual assault, and human trafficking standards
Available to work agreed-upon hours each week
QUALIFICATIONS:
High School Diploma or equivalent
Experience in domestic violence or sexual assault field, volunteer experience, or related experience is suggested
Experience working with diverse people and groups
Must be able to sign The Spring's Statement of Faith
Must have valid Oklahoma driver's license
KNOWLEDGE, ABILITIES, AND SKILLS:
Knowledge and understanding of domestic violence, sexual assault and child abuse issues and trends
Able to successfully handle multiple demands and perform effectively despite changing priorities
Willing and able to develop relationships with guests and their children within professional boundaries
Ability to respond to physical emergencies, including immediate evacuation of buildings and potential client medical and behavior situations
Ability to maintain client confidentiality
Willing and able to work both independently and as a team member
Ability to excel in results-oriented, challenging environment; demonstrate flexibility while keeping attention to detail
Excellent oral, written, and interpersonal communication skills
Strong organizational, analytical, and problem-solving skills; ability to handle multiple priorities.
Ability to manage and resolve conflict
Excellent initiative, integrity and strong sense of professionalism
Proficiency in office software, such as Microsoft Office 365 products
Ability to excel in results-oriented, challenging environment
The Spring is committed to providing a benefits package that strives to meet the needs of its employees and their dependents. Part time employees receive mental health days along with holiday/floating holiday pay. You will also have the option to participate in the 401k plan.
The Spring is proud to be an equal opportunity employer
Male/Female/Disabled/Veteran
Must be able to pass a 7-year background check. Any job offer will be based on the results of the background testing. A felony does not automatically exclude you from consideration.
Worksite address
tulsa, OK, 74145, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.