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Job description
Rate: $18 USD per hour
nDescription
nMission Statement
nThe Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
nPosition Summary
nUnder direction of the Operations Supervisor, the Ambassador is responsible for helping transform the lives of our homeless residents by ensuring the well-being and safety of our residents, performing light maintenance and housekeeping, assist with intake process and front desk responsibilities. There are three shifts including some with weekend time. Exact duties vary by shift.
nSpecific Duties
nWell-being of Residents
nnnUsing a trauma informed care approach to help our residents transform their lives
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nnUse conflict resolution and de-escalation communication strategies with residents displaying disruptive behavior.
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nnAssist in serving food to residents.
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nnRefer residents to Case Managers as needed.
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n nSecurity of Residents and Facility
nnnPatrol buildings and grounds hourly to ensure the safety of all guests. Check all doors, gates and perimeter.
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nnNotify Residents if their actions don’t meet facility guidelines.
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n nAssist in Light Housekeeping and Maintenance
nnnChange and launder bedding and towels.
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nnSweep and mop resident rooms and dining hall as needed, empty trash.
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nnClean Restrooms and Laundry Room as needed and keep restrooms supplied.
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nnHelp maintain grounds for safety and cleanliness.
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n nFront Desk
nnnProvide welcoming environment by monitoring desk, answering shelter phone and perform intake duties of assigned shift.
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nnComplete required data entry on Salvation Army software.
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n nWorking Conditions
nAbility to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift to 25 lbs.
nMinimum Qualifications
nnnHigh School Graduate or GED with 1 year work
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nnMinimum 1 year sobriety along with consistent participation/attendance in a Support Group.
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nnExperience in or basic knowledge of mental health, homelessness and/or addictions fields preferred.
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nnCriminal background checks are required.
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nnMVR (motor vehicle record) check if necessary.
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nnBasic literacy and computer skills.
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nnCPR and First Aid certification must be obtained in one month of start date.
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n nSkills, Knowledge, & Abilities
nnnAbility to exercise sound judgment in carrying out assignments independently.
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nnGood time management skills.
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nnGood oral and written communication skills.
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nnStrong sense of workplace ethics and understanding of confidentiality protocols.
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nnAbility to answer telephones, greet visitors, and interact with clients and other staff members in a courteous, professional, respectful manner.
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nnAbility to effectively use office equipment (fax and copies).
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nnProactively identify vehicular maintenance
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n nQualifications
nEducation
nRequired
nnHigh School or Equivalent or better
n nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
anaheim, CA, 92808, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.