About this opportunity
MultAlloy lists this After Sales Service Coordinator opportunity in fairfield, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
After Sales Service CoordinatorWest Chester, OH 45014OverviewLevel ExperiencedDescriptionAfter Sales Service DepartmentReports to: Branch ManagerPosition SummaryThe After Sales Service Department Associate provides administrative and transactional support to the Sales team. This role focuses on expediting, documentation accuracy, and customer follow-up to ensure a high level of service after the sale is completed.Essential ResponsibilitiesDedicated support to answer or coordinate responses for all requests from the assigned customers.Ensure high levels of customer satisfaction through excellent sales service.Become familiar and stay knowledgeable on our inventory.Comply with inventory control procedures and RMA's.Enter Quotes and Order, and order verification.Expedite orders and incoming PO's and Sales orders.Advise sales of any changes on incoming PO's and Sales ordersUpdate Sales orders with any changes to customer informationOther sales/expediting duties as assigned by manager.Required skills & AbilitiesStrong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).Basic understanding of sales principles and customer service practicesSolid communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environment.Education & ExperienceHigh school diploma required; college coursework preferred.At least two years of administrative experience is preferred
Worksite address
fairfield, OH, 45014, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.