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Job description
Position: Agency Director
Location: Ambercare 788 Washington Avenue Alamogordo, NM 88310 & Ambercare 508 Mechem Drive Suite C Ruidoso, NM 88345
Schedule: Monday through Friday, 8:00 AM – 5:00 PM, on call weekends
Direct Reports - 6
Position Summary:
The Agency Director is responsible for overseeing the daily operations of the agency, ensuring the delivery of safe, effective home care services in alignment with quality standards, state and federal regulations, and individual care plans. This role also plays a key part in business development efforts to grow the client base and drive revenue.
We Offer Our Team the Best:
Medical, Dental, and Vision Benefits
Bonus Opportunities
Company-Matched 401(k)
Daily Pay Option
Continued Education Support
Paid Time Off (PTO)
Retirement Planning
Life Insurance
Employee Discounts
Essential Duties:
Lead and manage overall agency operations, guiding staff in scheduling and delivering client services.
Oversee care plan development and execution, ensuring services meet quality standards and regulatory requirements.
Manage daily administrative functions including scheduling, payroll, billing, and recordkeeping.
Recruit, train, and retain agency staff; coordinate education programs with the support center.
Ensure compliance with HR policies and regulatory standards.
Support business development through sales and marketing initiatives.
Build relationships with referral agencies and participate in industry organizations.
Assist in budget preparation and monitor financial performance; implement corrective actions as needed.
Maintain confidentiality and comply with HIPAA, Medicare, and Medicaid regulations.
Perform other duties as assigned.
Position Requirements & Competencies:
Bachelor’s Degree preferred
Minimum 5 to 7 years of healthcare and supervisory/management experience
Preferred experience in home health or community-based services
Proven ability to drive census and revenue growth
Proficiency in Microsoft Office
Experience with P&L and budget management
Strong communication, team-building, and interpersonal skills
Frequent local travel
Reliable transportation, valid driver’s license, and state-required insurance
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Worksite address
alamogordo, NM, 88311, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.