About this opportunity
FBQ Inc dba Florida Best Quote lists this Agency Operations Director opportunity in largo, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Paid time off
Parental leave
Agency Operations Director
Florida Best Quote Insurance Agency | Largo, FL | Full-Time
Florida Best Quote Insurance Agency is looking for an experienced insurance agency operations leader to oversee and improve the way our agency operates.
This role is ideal for someone with a strong understanding of independent insurance agency workflows who knows how to manage leaders, improve processes, use data to drive performance, and create accountability across departments.
What You'll Do
Lead department managers and team leads
Oversee daily agency operations and departmental performance
Establish and maintain KPIs, scorecards, and performance standards
Identify operational issues and implement solutions
Improve agency workflows, SOPs, training, and quality assurance
Develop managers and help strengthen leadership throughout the agency
Partner with HR on hiring, onboarding, and performance management
Partner with our Systems Director on technology and automation initiatives
Lead cross-department operational projects
Help ensure issues are resolved at the appropriate level before reaching executive leadership
What We're Looking For
5+ years of P&C insurance experience
Significant independent insurance agency or brokerage experience
3+ years of leadership experience, preferably managing managers or multiple departments
Strong knowledge of insurance agency operations
Experience managing performance through KPIs, scorecards, and reporting
Proven ability to improve processes and develop employees
Strong communication and decision-making skills
Ability to hold teams accountable and lead organizational change
Florida P&C experience is preferred.
Compensation
$80,000-$100,000 plus performance-based annual bonus.
If you have the insurance experience and leadership skills to help take agency operations to the next level, we want to hear from you.
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Worksite address
largo, FL, 34640, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.