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Compass

Agent Experience Manager: In-Office Training & Onboarding

laurel, MD

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About this opportunity

Compass lists this Agent Experience Manager: In-Office Training & Onboarding opportunity in laurel, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Compass is seeking an Agent Experience Manager to be the first point of contact for agents and their account manager from day one. This in-office role based in Ellicott City will support onboarding, training on Compass tools, and marketing requests to deliver a world-class experience.

You will manage high-touch customers, promote technology adoption, and collaborate with onboarding and marketing teams to ensure success. 2–3 years in customer service or operations is preferred.

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Worksite address

laurel, MD, 20724, US

Who can apply

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