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Job description
Agriculture Precision Sprayer Specialist
Albany, New York, United States
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Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!
We are seeking a Agriculture Precision Sprayer Specialist to provide after-sales technical support for sprayer and application equipment across our territory. This role supports customers, branch service teams, and sales staff through equipment inspections, setup and startup assistance, calibration support, troubleshooting, technician training, operator training, demonstrations, and parts and service opportunity development.
The ideal candidate will serve as a technical resource and field support specialist for sprayer and application equipment while helping scale support across Utica, NY to New England (MA, CT, & VT areas).
Key Responsibilities:
Conduct on-site inspections of sprayer and application equipment
Help create service opportunities by identifying repair, maintenance, calibration, software update, and parts needs
Provide phone, remote, and on-site troubleshooting support and coaching for technicians on sprayer and application equipment questions from customers
Act as a first-line escalation point for advanced application-related service questions
Diagnose and train technicians on technical, mechanical, electrical, hydraulic, and operational issues and help determine the best path to resolution
Support machine setup, commissioning, and startup for new equipment sales
Help ensure customers and branch teams understand equipment operation, system settings, and best practices
Support software updates, product improvements, and operational adjustments as needed
Deliver operator training for farmers, commercial operators, and other end users
Provide customer support during the early stages of equipment ownership or after major service events when additional guidance is needed
Assist with equipment demonstrations in support of sales efforts
Take customer parts orders related to sprayer and application equipment
Accurately enter and coordinate parts orders through the designated branch or process
Build strong working relationships with customers to encourage ongoing after-sales support activity
Qualifications:
Experience with sprayer, application, agricultural, or related equipment service and support
Strong troubleshooting and diagnostic ability across mechanical, hydraulic, electrical, and operational systems
Experience supporting customers, technicians, or dealer/service teams in a field or technical support role
Ability to train technicians and operators in both field and shop environments
Strong communication, organization, and documentation skills
Ability to work independently in the field and collaboratively with branch teams, service managers, and sales staff
Willingness and ability to travel regularly to customer sites, branch locations, demonstrations, and events
Benefits
Medical, Dental & Vision Insurance
Health Savings Account (Employer + Employee Contributions)
Accident & Disease Insurance
401K Plan + Match
Competitive Paid time off Policy
Short/Long Term Disability
Annual Reviews
Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.
This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.
Pay Transparency
$20 - $39 USD
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Worksite address
albany, NY, 12237, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.