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Job description
Position Type Full Time
nDescription
nJOB SUMMARY
nThe position is responsible for the tire servicing needs of Mountain View Co-op (MVC) customers. This includes performing automotive work for the repair, maintenance, and replacement of tires. The Tire Technician (TT) must maintain a positive and cooperative attitude that promotes teamwork, integrity, honesty, and helpfulness. Compliance with MVC and industry standards for safety, and preventative and scheduled maintenance is necessary. Furthermore, the TT must embrace and exhibit MVC’s philosophy and culture of customer service.
nnREPORTING RELATIONSHIP
nReports to the Tire Shop Manager.
nnESSENTIAL DUTIES & RESPONSIBILITIES
nnnEstablish and maintain a positive customer service experience.
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nnEstablish and maintain a positive experience for MVC customers, clients, and vendors, through professional interpersonal interactions.
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nnReport for duty in a fit condition, complying with the location dress code and acceptable personal hygiene.
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nnHandle any customer complaints in a prompt and professional manner.
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nnProvide feedback to Managers.
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nnPrepare tires for installation; mount and demount tires on rims and vehicles, and fill tires to the proper air pressure.
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nnInspect and test tires to ensure conformance to standards.
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nnExamine and probe damaged, defective, or flat tires to determine the extent of damage and the feasibility of repair, and recommend the disposal of non-repairable tires.
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nnRotate and balance wheels and tire assemblies to minimize wear on tires.
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nnRotate wheels at prescribed mileage intervals.
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nnRespond to emergency calls and perform roadside service to repair/replace damaged tires.
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nnOperate and maintain diagnostic equipment, hand/power tools, tire-changing machines, balancing equipment, and other specialized automotive tools and machinery.
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nnPractice safety methods in the operation of equipment and performance of duties.
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nnInventory and ensure an adequate supply of tires and related parts, and order supplies as needed.
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nnPrepare paperwork including; work orders, part usage records, tire weight records, etc.
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nnLocate punctures in tubeless tires by visual inspection or other means.
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nnReplace valve stems and remove puncturing objects.
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nnUse a variety of hand and power tools, electric meters, and material handling equipment in performing duties.
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nnObserve and listen to machinery operation to detect equipment malfunctions.
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nnManipulate controls to set, activate, and adjust mechanisms on machinery.
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nnPerform minor engine repair including changing air and oil filters.
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nnDrive various MVC equipment.
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nnNotify manager when equipment malfunctions.
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nnAssist in any facility and equipment maintenance when applicable.
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nnPractice and encourage workplace safety.
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nnHandle and work in proximity to flammable materials, such as diesel fuel, unleaded gasoline, kerosene, and propane, as well as toxic chemicals, such as herbicides and other agricultural chemicals which affect public safety or public health.
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nnOther duties as assigned.
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n nnESSENTIAL SKILLS & ABILITIES
nKnowledge and understanding of:
nnnCustomer service
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nnTire repair and maintenance
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nnTools, materials, methods, and practices utilized in tire repair and maintenance
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nnEquipment operation and maintenance
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nnSafety rules, procedures, and practices
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n nAbility to:
nnnEstablish effective working relationships with management, co-workers, and the general public.
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nnReport to work on-time and as scheduled.
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nnCommunicate effectively with others in both technical and non-technical terms.
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nnFollow verbal and written instructions.
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nnOperate front-end loader and forklift.
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nnTravel to various locations as needed.
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nnWork the hours required of the position which may include evenings, nights, and weekends.
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n nnMINIMUM QUALIFICATIONS
nEducation/Experience/Training:
nnHigh School diploma or GED
n nPreferred Experience:
nnPrior customer service experience
n nLicense/Certification:
nnnForklift Certification or ability to obtain is preferred
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nnValid Driver’s License issued by the State of Montana
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n nnESSENTIAL PHYSICAL ABILITIES
nThe physical demands described herein are representative of those that are required by the employee in order to successfully perform the essential functions of the job. The work environment characteristics described herein are representative of those an employee will encounter while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, unless doing so would pose an undue hardship.
nnEssential Physical Abilities:
nnnClarity of speech and hearing that permits the employee to communicate effectively with internal and external customers.
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nnClarity of vision to include; near and far vision, ability to focus while operating computers and viewing monitors, and ability to read printed materials.
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nnManual dexterity that permits the employee to operate tools and equipment.
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nnPersonal mobility that permits the employee to enter, operate, and exit motor vehicles.
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nnAbility to lift 70 pounds.
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nnAbility to walk, stand, and reach for the duration of the shift.
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nnAbility to occasionally stoop, kneel, and climb.
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nnAbility to navigate uneven terrain.
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n nWorking Conditions:
nnnWork is generally performed outdoors and in a warehouse environment.
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nnTravel is required in all weather conditions.
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nnVarious noise levels are present in the work environment, from low to moderately loud.
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n nnDISCLAIMER
nThe above statements are intended to describe the general nature and level of work to be performed. They are not intended to be an exhaustive, all-inclusive list of responsibilities, duties, and skills required of the employee.
nnEQUAL OPPORTUNITY & REASONABLE ACCOMODATION
nMVC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected category including; race, color, religion, creed, sex, gender identification, sexual orientation, disability, age, national origin, veteran status, or genetic information.
nnMVC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in its employment, services, programs, and activities. To request reasonable accommodation, contact Human Resources at .
Worksite address
power, MT, 59468, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.