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Job description
Case Manager
The Case Manager supports an average of 6-10 households fleeing domestic violence, sexual violence, stalking, or human trafficking. Victims entering Artemis House are in imminent danger and in need of crisis intervention and intensive safety planning assistance. Case Managers are responsible for providing direct services to clients in shelter by assessing client needs upon entry, connecting clients to appropriate services, and advocating to ensure the provision of comprehensive services meet the identified needs. Case Management services at Artemis House are provided in a client-centered manner driven by the victim's needs and goals and respecting client self-determination.
How you will contribute:
Provide crisis intervention and develop an individualized safety plan
Assist victims in filing for protective orders and completing affidavits
Accompany clients to court proceedings and various appointments (i.e., attorney meetings, protective order hearings, custody hearings, and housing interviews)
Perform assessment of client's physical, mental health and social needs, employability, educational needs, quality of life issues, strengths and needs, and other necessary areas
Coordinate services amongst mental health service workers, service providers, advocates, the legal system and other involved parties
Coordinate children's services including education and daycare, programming and counseling
Meet with assigned clients regularly and provide intensive case management and advocacy services
Maintain complete and accurate client records and all documentation in accordance with agency and best standard practice
Completely and accurately report client information into identified program data systems
Assure all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner
Provide domestic violence education to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence
Empower clients to meet goals developed in their individual service plan and collaborate with client to develop a plan for exiting shelter
Collaborate with Resource Coordinator's to ensure comprehensive client driven service delivery.
Advocate for clients and complete referrals to meet client needs.
Ensure that Artemis House staff are aware of clients' needs by completing daily documentation and communicating client updates to all staff
Assist with room turnover, client moves, and preparation for clients entering and exiting the program.
Listen effectively, delivers effective written and oral communication.
Maintain familiarity with agency and program emergency procedures
Participate in staff meetings and trainings as directed by supervisor
Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees and involved agencies to assist client with their identified goals
Ensure compliance with all agency policies
Proficiently operate a personal computer, fax, printer, copier and Microsoft Office products (email, calendar, drive, etc.).
Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
Perform other duties deemed necessary to support the program and agency
Worksite address
fairfax, VA, 22032, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.