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Job description
NWN is seeking a skilled Customer Experience Manager in Austin to oversee delivery across a diverse client portfolio and ensure successful outcomes. You will coordinate end-to-end service delivery, monitor performance, and maintain proactive communication with customers throughout engagements.
This role requires leadership across cross-functional teams, strong process discipline, and the ability to apply emerging AI tools to optimize operations and collaboration.
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Worksite address
workfromhome, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.