About this opportunity
Informa Connect lists this AI Interaction Designer / AI Experience Architect opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
AI Interaction Designer / AI Experience Architect
Location: Chicago, IL
We are seeking an experienced AI Interaction Designer/AI Experience Architect to join our team. In this role you will be instrumental in designing and optimizing conversational AI experiences for our B2B AI platform. You will combine technical expertise in AI systems with strong user experience design test skills to create intuitive, effective AI interactions that drive business value.
Responsibilities
Design, develop, and curate high-quality question-answer pairs to train our B2B AI systems on proprietary data
Create comprehensive prompt libraries tailored to different personas, use cases, and business contexts
Drive AI adoption across the organization through effective prompt engineering and user experience design
Analyze AI interaction patterns and optimize conversation flows based on user feedback and performance metrics
Collaborate with data science, product, and business teams to align AI capabilities with business objectives
Document best practices for AI interaction and establish standards for prompt engineering
Conduct regular testing and quality assurance of AI responses and conversation flows
Qualifications
Required Qualifications
3+ years of experience in UX design, conversation design, or related field with focus on AI/ML systems
Demonstrated expertise with multiple conversational AI models (e.g., GPT-4, Claude, Llama, Bard)
Proficiency in SQL for database querying and data analysis
Experience creating training datasets for machine learning models
Strong understanding of prompt engineering techniques and best practices
Excellent written communication skills with ability to craft clear, concise, and contextually appropriate content
Experience designing for different user personas and business contexts
Preferred Qualifications
Background in natural language processing (NLP) or computational linguistics
Experience with RAG (Retrieval-Augmented Generation) systems
Knowledge of semantic search and vector databases
Familiarity with AI evaluation frameworks and metrics
Experience in B2B software environments
Portfolio demonstrating successful AI interaction design projects
Skills & Attributes
Creative problem-solver with strong analytical thinking
Detail-oriented with excellent quality control
Ability to translate complex technical concepts into user-friendly experiences
Collaborative team player who can work effectively with technical and non-technical stakeholders
Passion for emerging AI technologies and their practical applications
User-centered design approach with empathy for end-user needs
Additional Information
We believe that great things happen when people connect face-to-face. That’s why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Benefits
Great community: a welcoming culture with in-person and online social events, charitable initiatives and active colleague groups and networks
Broader impact: volunteer time and charity match funding
Career opportunity: bespoke training and learning, mentoring platforms and access to courses; internal job moves encouraged
Time off: generous PTO and holidays, birthday leave, and remote work flexibility
Competitive benefits, including 401k match, health, vision and dental insurance, parental leave and an ESPP
Wellbeing support through EAP, mental health resources, and wellness tools
Recognition programs and opportunities to collaborate globally
The salary range for this role is $140,000- $160,000/YR, based on experience.
This posting will automatically expire on Sept. 11, 2025.
We’re looking for energetic and ambitious colleagues who will roll up their sleeves and help make things happen. If you have most – but not all – of the listed skills and experience, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and/or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role. Your request will be reviewed in confidence. Informa is an Equal Opportunities Employer, and decisions are based on relevant qualifications and merit without discrimination on protected characteristics. See our site for full information.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries: Market Research
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.