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Welo Data

AI Operations Lead (Human-in-the-Loop) - NYC-based

new york, NY

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Job description

Lead the Teams Shaping the Future of AI – On‑Site (NYC)

Are you a strategic leader who thrives at the intersection of data quality and people operations? Welo Data is seeking a Data Quality Lead to oversee high‑impact teams of analysts dedicated to AI model evaluation.

This isn’t just a management role—it’s an opportunity to define how quality is measured in a human‑in‑the‑loop environment. You will act as the bridge between technical stakeholders and analyst teams, translating complex AI guidelines into clear, actionable operational excellence.

The Mission: Quality Leadership at Scale

Team Architecture : Lead and mentor a specialized team of Data Quality Analysts, fostering growth and managing high‑performance output.

Quality Ownership : Own the end‑to‑end quality loop, including audits, calibrations, and the identification of model performance trends.

Strategic Translation : Turn ambiguous, evolving AI guidelines into structured direction for your teams.

Stakeholder Partnership : Act as the primary representative for your team, aligning with global stakeholders on quality standards and program goals.

Operational Innovation : Drive continuous improvement across tooling, evaluation methods, and hiring for specialized linguistic talent.

Project Details

Job Title: AI Operations Lead

Employment Type: W2 Full‑Time Employee

Hours: 40 hrs/week

Location: New York City

Pay Rate: 38$/hour

Premium Perks & Benefits

This role offers more than just a paycheck—it includes a world‑class workspace experience:

Gourmet Dining: Free breakfast, lunch, and dinner with a wide variety of cuisines.

Wellness & Insurance: Comprehensive Medical, Dental, and Vision coverage + 401(k) and HSA.

Time Off: 15 days of combined Paid Sick/Holiday time + Memorial Day and Labor Day.

Campus Culture: Access to micro‑kitchens, premium coffee, and unique features like rooftop nature parks.

Commuter Support: Free shuttles, transport benefits, and bike‑to‑work perks.

Who We’re Looking For

Education & Language: University degree (Bachelor’s or higher) and Native‑level English proficiency are required.

Multilingual Edge: Proficiency in languages other than English is highly preferred, with a particular interest in candidates demonstrating bilingual mastery in French, Italian, German, Spanish, or Brazilian Portuguese .

Industry Veteran: 5–8 years of experience in Data Quality, QA, or AI/ML operations.

Proven Leader: 2+ years of experience managing teams in a high‑scale data or AI environment.

Strategic Mindset: Ability to “zoom out” to see patterns while maintaining deep attention to detail.

Operational Agility: Comfortable navigating ambiguity and balancing speed with rigorous quality standards.

Technical Interest: A genuine curiosity about how human feedback shapes the behavior of Large Language Models (LLMs).

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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