Job description
AI Transformation Consultant – Internal Systems & Automation
Location: Remote
Engagement Type: Contract / Consultant
About GigaKOM
For over 20 years, GigaKOM has delivered enterprise-grade IT solutions to California’s K–12 school districts, higher education institutions, and state and local government agencies. We specialize in secure, scalable networking, infrastructure, and communications solutions that support digital learning environments and mission-critical operations.
As part of our continued modernization efforts, we are seeking an experienced AI consultant to help re-architect and optimize our internal systems using practical, high-impact AI solutions.
Engagement Overview
GigaKOM is seeking a highly experienced AI practitioner to assess, redesign, and modernize internal workflows and systems through applied artificial intelligence.
This consultant will evaluate current business processes, identify automation and AI opportunities, and implement scalable solutions that increase operational efficiency, reduce manual workload, and improve decision-making capabilities.
This role is strategic and hands-on, focused on execution and measurable outcomes.
Scope of Work
Assess & Identify Opportunities
Conduct a comprehensive review of internal systems and workflows
Identify high-ROI AI and automation use cases
Evaluate data readiness and infrastructure maturity
Deliver an AI adoption and modernization roadmap
Retool & Optimize Systems
Integrate AI capabilities into CRM, ERP, ticketing, reporting, and operational platforms
Implement AI copilots, automation agents, and intelligent workflows
Redesign manual processes into scalable automation frameworks
Improve data structures to support predictive analytics and reporting
Implement & Deploy
Evaluate and deploy LLM-based tools and automation platforms
Design internal AI assistants and knowledge systems
Build dashboards and AI-powered reporting tools
Ensure secure, compliant integration with existing infrastructure
Establish Governance & Enablement
Define AI governance and usage standards
Provide documentation and best practices
Guide leadership on responsible AI adoption
Train key stakeholders on implemented systems
Required Experience
5+ years working in AI, automation, or digital transformation
Demonstrated experience retooling internal enterprise systems
Strong knowledge of CRM, ERP, workflow automation, and system integration
Experience deploying LLM-based tools and AI-powered automation
Understanding of data security, governance, and compliance best practices
Ability to translate business needs into technical AI solutions
Preferred Experience
Experience with OpenAI, Azure AI, AWS AI services, or similar platforms
Background in automation tools (Retool, UiPath, Power Automate, Zapier, etc.)
Experience working in IT services or enterprise technology environments
Strong API integration and systems architecture knowledge
Deliverables
AI modernization roadmap
Implemented automation solutions
AI governance framework
Documentation and training materials
Measurable operational efficiency improvements
Why This Engagement?
Opportunity to architect AI transformation from the ground up
Direct impact on enterprise-wide operational performance
Strategic visibility with executive leadership
Ability to implement real-world AI solutions at scale
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.