About this opportunity
Government Jobs lists this Airport FBO - Office Assistant/Customer Service Representative (Part-time) opportunity in appleton, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title: Office AssistantEmployer: Outagamie CountySalary: $21.15 HourlyLocation: Appleton International Airport - W6390 Challenger Drive, Appleton, WIJob Type: Part-time Benefit EligibleTypical Work Hours/Shift: Part Time shifts usually around: 4:30am-1:00pm, 2:30-11pm/1:30-10pmPosition PurposeReporting to the Airport Operations Supervisor, the Office Assistant performs general administration support functions, customer service support including tasks related to aircraft FBO operations and receptionist duties. Hours: Part Time shifts usually around: 4:30am-1:00pm, 2:30-11pm/1:30-10pm. Scheduling will be discussed in interview process. Must be available to work a flexible schedule within current operating hours: 5:00 AM–10:00 PM Monday through Friday and 9:00 AM–9:00 PM Saturday and Sunday. Shifts may vary based on operational needs and may include mornings, evenings, weekends, and holidays. Availability to work during EAA AirVenture, July 26–August 1, 2027, is required.Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: ResponsibilitiesPerforms a variety of clerical duties such as typing, filing, generating reports, taking minutes, scheduling meetings, tours, appointments and vacation calendars, facilitate incoming and outgoing mail, order and maintain stock of office supplies.Serves as receptionist by greeting visitors and tenants, responding to general inquiries, and routing all incoming questions by email and phone to the proper department.Support commercial ground, facility and passenger services, such as terminal aircraft ground support, baggage handling, airport ambassador, parking and valet servicesRecords minutes at Airport meetings.Assist Airport Marketing Manager and Operations Supervisors with managing and corresponding using social media outlets.Coordinates and assist airport administration/FBO correspondence with tenants, users, and general public.Initiates, updates and maintains department files and records, Airport/FBO statistical data and surveys.Assists in planning and organizing events ie. service announcements, ground- breakings, meetings, tradeshows and promotions.Assists with special events for Airport and FBO initiativesConducts customer surveys for Airport and FBO initiativesMaintain master database for all contacts for use by Administration and FBO tenants.Maintains regular and predictable attendance, works overtime/extra hours as required.Performs other duties as assigned.Education/Certifications/Experience RequirementsHigh school graduate or G.E.D and valid Wisconsin driver's licenseOr, any equivalent combination of education and experience which provide the necessary knowledge, skills, and abilitiesRequired or Preferred SkillsKnowledge of and demonstrated ability to conform to goals, policies, and procedures of the Department as well as the Outagamie county Work Rules and Terms of Employment.TSA background security checks and other testing as requiredAbility to organize work.Must be comfortable working early morning, day, and nights and in all-weather conditionsAbility to work without direct management supervisionKnowledge of Airport and department goals, policies and procedures.Knowledge of and demonstrated skill in performing general clerical duties.Ability to handle simultaneous calls on multi-line phone systemsKnowledge of general office equipment such as photocopy, fax machines, multi-line telephone and calculator.Demonstrated ability to comply with appropriate safety regulations.Ability to effectively use computer software utilized by the department.Ability to effectively communicate in English and understand and follow written and oral instructions.Ability to maintain strict confidentiality.Ability to work semi-independently making sound decisions using good judgment.Ability to effectively use tact and diplomacy with staff, co-workers, tenants, and the general public.Demonstrated reliability in attendance and flexibility to work hours.PHYSICAL REQUIREMENTS:Standing and walking for extended periods of timeGood eye-hand coordination with good peripheral vision
Worksite address
appleton, WI, 54911, US
Who can apply
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