About this opportunity
Houston Airport System lists this Airport Operations Assistant-Badging opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Overview
Applications accepted from: ALL PERSONS INTERESTED Division/Section: Bush Intercontinental (IAH) / ID BADGING Workdays & Hours: Monday–Friday, 6:30 am – 3:00 pm* (*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS
The Airport Operations Assistant in the Badging Office for George Bush Intercontinental Airport (IAH) provides friendly Customer Service while conducting badging operations and criminal history record checks authorizing use of the access control system to the working population of IAH. The purpose of the Security group at George Bush Intercontinental Airport (IAH), one of three airports that makeup the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Airport Security staff-members monitor vendors, tenants, airline operators, Fixed Base Operators (FBO's) and Commercial Business Operators (CBO's), air cargo operators, and all HAS departments for compliance with Federal regulations as well as HAS Operating Instructions. The Airport Operations Assistant properly verifies and provides badged employees with the necessary access to conduct business activities. This position provides on a daily basis, customer services to all airport users working to achieve HAS Management goals of becoming a high performance organization.
"Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date."
The Airport Operations Assistant duties include but are not limited to:
Process applicants to include new, renewal, replacement, lost/stolen, and damaged badges.
Perform and maintain Pro watch when capturing biographic information.
Compile biometric information using fingerprint capture devices.
Assist applicants with SIDA and AOA driving training and testing.
Verify passed background checks prior to them being issued ID media.
Monitor, verify, and update badges for appropriate access level for multi airports.
Coordinate with Customs and Boarder Protection for addition of CBP access seals.
Review and update quality control reports.
Review and complete badging billing.
Acts as a Trusted Agent as defined by the TSA.
Support operation activities, such as responding to routine customer questions and calls for assistance.
Perform duties relating to the complete scope of the badging life cycle.
Contribute to the team effort by performing related duties as needed.
WORKING CONDITIONS There are no major sources of discomfort. The position is performed in an essentially normal office environment with acceptable lighting, temperature, and air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions.
Minimum Requirements
Preference will be given to applicants with experience in office management, badging applicants via processing of biographical and biometrical information. Familiar with computer and technical skills including software knowledge of identification and credentialing software i.e. ProWatch. Ability to multitask using multiple software applications. Ability to communicate diplomatically & effectively, often in tense situations, with all levels of internal & external customers. High level of experience with PC's in the MS Windows and MS Office environments. Data entry experience and attention to details highly desired. Ability to identify and effectively communicate problems and provide alternate solutions. Experience with detecting Fraudulent identification documents. Knowledge of Federal Regulation/US Customs Immigration documents also desirable. Complete assigned tasks and follow instructions with minimal supervision. Must be willing to be a Team Player.
***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ***
General Information
EOE Equal Opportunity Employer
Benefits
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
13 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit
Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.