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Job description
Requirements and Description
With decades of experience and operations at more than 30 major airports-including Chicago, Dallas, Newark, and more-Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do-providing reliable, high-quality service to our airline partners and the traveling public every day.We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.Job Title Performance Manager / Performance Management Specialist
Job Summary A Performance Manager is responsible for developing, implementing, and monitoring systems that improve employee and organizational performance. The role focuses on setting performance standards, tracking KPIs, conducting evaluations, identifying improvement opportunities, and supporting employee development to ensure business goals are achieved efficiently.
Key ResponsibilitiesPerformance Planning & Strategy Design and maintain performance management programs and processes
Develop Key Performance Indicators (KPIs) and performance metrics
Align employee goals with organizational objectives
Support strategic workforce planning initiatives
Employee Performance Management Coordinate employee performance reviews and appraisal cycles
Monitor employee productivity and departmental effectiveness
Conduct performance evaluations and provide recommendations
Create and manage Performance Improvement Plans (PIPs)
Ensure fair and consistent evaluation practices across departments
Data Analysis & Reporting Analyze performance data, trends, and workforce metrics
Prepare reports and dashboards for senior management
Track employee engagement, retention, and productivity levels
Recommend data-driven improvements for operational efficiency
Coaching & Development Train managers on performance evaluation methods
Support employee learning and development programs
Provide coaching and guidance to improve individual performance
Identify skill gaps and recommend training solutions
Policy & Compliance Ensure compliance with company policies and labor regulations
Maintain confidentiality of employee performance records
Support HR policies related to disciplinary actions and promotions
Collaboration Work closely with HR, department managers, and leadership teams
Participate in organizational development initiatives
Assist with succession planning and talent management strategies
Required Skills Strong leadership and communication skills
Analytical and problem-solving abilities
Knowledge of performance management systems
Report writing and data interpretation
Conflict resolution and coaching skills
Time management and organizational skills
Proficiency with HR and analytics software such as SAP SuccessFactors, Workday, and Microsoft Excel
Qualifications Bachelor's degree in Human Resources, Business Administration, Management, or related field
2-5+ years of experience in performance management, HR, or operations
Experience with KPI tracking and employee evaluations
HR certifications may be preferred
Typical KPIs Managed Employee productivity
Attendance and retention rates
Performance review completion rates
Training effectiveness
Revenue or operational targets
Employee engagement scores
"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
Worksite address
las vegas, NV, 89105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.