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Job description
AMA | Medical Assistant LeadDana Point, CA $48,899 - $48,999 a yearPosition OverviewWe are seeking a dedicated Medical Assistant Lead to oversee patient and workflow operations at our healthcare site located in the Pacific Northwest region. This role combines hands-on clinical duties with leadership responsibilities, ensuring smooth front and back office functions while maintaining exceptional patient care and customer service standards.Key ResponsibilitiesMaintain a safe and clean work environment, adhering to safety and infection control protocols.Supervise clinic operations including staff training, scheduling, and monitoring attendance to meet operational and budget goals.Ensure all procedures and tasks are completed accurately, focusing on patient flow and customer satisfaction.Provide high-quality customer service while maintaining patient confidentiality.Collect vital signs, patient histories, specimens, and perform basic lab tests as directed by physicians.Coordinate patient care and document medical records accurately and promptly.Assist with office procedures, equipment sterilization, medication administration, and inventory management.Support physicians during examinations and treatments, including administering injections and wound care.Operate diagnostic equipment such as EKG machines as needed.Explain treatment plans, medications, and physician instructions to patients.Schedule patient appointments and coordinate with medical facilities for tests or admissions.Manage patient records, insurance information, and financial data to ensure proper reimbursement.Handle telephone inquiries and process payments, maintaining accurate financial records.Promote continuous quality improvement within the department.Adhere to all medical practice policies and procedures.QualificationsAt least 1 year of supervisory or lead experience in a healthcare setting.Minimum 2 years of healthcare experience, preferably in a clinical environment.Strong leadership skills with the ability to motivate and hold a team accountable.Proficiency with computer systems, including web-based applications and Microsoft Office suite.Excellent interpersonal and communication skills, capable of interacting with diverse groups.Strict adherence to confidentiality and knowledge of medical terminology and procedures.Experience with electronic health records is required.Ability to manage workflow effectively, solve problems, and implement improvements.Composure under pressure in fast-paced environments.EducationHigh School diploma or GED required.CertificationCurrent Medical Assistant or Certified Nursing Assistant (CNA) certification required or must be obtained within six months of hire.All new hires must successfully complete a physical evaluation, drug screening, and background checks prior to employment.
Worksite address
capistrano beach, CA, 92624, US
Who can apply
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