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Job description
Job Description
n_ Your Leadership in Action _
nMunson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across our Endocrinology and Infectious Disease practices in Traverse City. This leadership role plays a critical part in delivering exceptional care experiences while supporting a high-performing team.
nThe Practice Manager will be responsible for:
nnOperational Leadership: Direct daily operations of assigned physician practice/program, including staff management, provider coordination, scheduling, and workflow optimization to ensure patient access, efficiency, and productivity goals are met.
nFinancial & Performance Management: Develop and monitor annual budgets, oversee financial performance, and utilize key metrics (e.g., revenue cycle, provider utilization, access benchmarks) to drive operational and revenue outcomes.
nRevenue Cycle & Compliance: Maximize front-end revenue processes (scheduling, insurance verification, authorizations, POS collections) and collaborate with billing teams to ensure accuracy and resolve improvement opportunities.
nPeople & Patient Experience: Lead all HR functions including hiring, coaching, and performance management; foster communication and engagement with staff and providers; maintain patient satisfaction scores at or above target through evidence-based practices.
n nnQualifications:
Qualifications
n_ What’s Required _
nnEducation: Bachelor’s degree in a health-related field preferred; or 4+ years of progressive leadership experience in an ambulatory, medical office, or outpatient setting.
nSkills: Strong interpersonal and organizational abilities; capable of working independently and collaboratively.
nKnowledge: Medical terminology, EMR systems, coding, insurance billing, scheduling, data entry, and multi-line phone systems.
nExperience: Interdisciplinary team collaboration and problem-solving within physician practices and across departments to improve quality and operation
n n** Preferred: **
nnMinimum two years of previous practice management experience
n nAdditional Information
n_ Are you Munson Material? Apply today! _
nMunson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
Worksite address
traverse city, MI, 49685, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.