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Job description
Description
nGoodwillSR AmeriCorps members will assist. This is a behind-the-scenes capacity-building role. You will research workforce needs, organize existing learning assets, create standardized curriculum tools, build a centralized SharePoint resource library, and develop evaluation and sustainability systems. You will not provide routine instruction, client assistance, or operational coverage.
nAmeriCorps Vista Vita Tax Assistant
nGoodwill Industries of The Southern Rivers- Columbus, GA.
nResponsibilities:
nnnAssess current and prior VITA volunteer, scheduling, outreach, partnership, training, communication, and recognition systems.
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nnMap end-to-end workflows for in-person, virtual, telephone-assisted, and drop-off appointments, including scheduling, rescheduling, cancellation, no-shows, completion, and follow-up.
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nnHelp configure and test the selected scheduling platform, including appointment types, settings, permissions, communication templates, data definitions, reporting needs, and exception procedures.
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nnDevelop user guides, test scenarios, checklists, staff and volunteer training materials, issue logs, and implementation procedures.
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nnAnalyze aggregate scheduling use, appointment capacity, cancellations, no-shows, and feedback during tax season; recommend and document improvements.
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nnCreate an annual scheduling-system implementation, tax-season support, closeout, and ownership-transfer guide.
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n nRequirements:
nnnBe at least 18 years old and meet AmeriCorps citizenship or lawful permanent resident requirements.
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nnSuccessfully complete all required AmeriCorps screening and National Service Criminal History Check requirements.
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n nProgram Benefits:
nnnBi-weekly stipend
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nnFree medical insurance
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nnChildcare assistance
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nnPreferred hiring status on military bases after completion of the program
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nnStudent loans can be deferred while in the program
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nn$7,000 educational scholarship after completion of service (Award can be used for further education at your choice of school, or to pay off student loans.
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n nSchedule:
nMonday – Friday (8:30 – 5:00) with Holidays and time off allowed; must complete 12-month program
nService Areas:
nCommunity and Economic Development
nSkills:
nTeamwork and Communication Skills
nService Description:
nAmeriCorps members will help increase community awareness of the programs that GoodwillSR offers and support Mission services activities, Monday through Friday, 4o hours a week. The members will implement several outreach service methods, including phone calls, emails, text messaging, social media campaigns, geo-marketing/geo-tracking, and special events. Outreach includes, but is not limited to, re-engaging clients who have not visited the center for 31 days or more; inviting clients to job fairs and special events; and informing clients about services such as classes, free tax prep, Veterans Services, and certification training. Outreach to our rural population uses the methods mentioned above to promote virtual services and opportunities offered by GoodwillSR. Outreach by the
nEqual Opportunity Employer
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
columbus, GA, 31900, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.