About this opportunity
The National Center for Urban Solutions - NCUS lists this AMP Career Coach opportunity in columbus, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Career Coach For Achieve More & Prosper (AMP)
The Career Coach for the Achieve More & Prosper (AMP) is responsible for providing comprehensive case management, career readiness support, and employment placement services to program participants. This role ensures participants are actively engaged, progressing through training, earning industry-recognized credentials, and successfully transitioning into employment.
The Career Coach plays a critical role in driving performance outcomes tied to enrollment, retention, completion, credential attainment, and job placement while maintaining compliance with all program and funding requirements.
Participant Engagement & Case Management
Manage an assigned caseload of participants, providing consistent support from enrollment through job placement and retention
Conduct intake, assessments, and development of Individual Opportunity Plan (IOP)
Maintain weekly engagement with participants (in-person, virtual, and phone)
Identify barriers to employment and connect participants to supportive services (transportation, childcare, etc.)
Track attendance, participation, and progress; intervene with disengaged participants
Career Readiness & Coaching
Deliver or support career readiness training (resume building, interviewing, workplace readiness)
Prepare participants for employment in advanced manufacturing and related industries
Assist participants with job search activities including applications, mock interviews, and job matching
Ensure participants are prepared to earn and complete credentials (OSHA-10, SACA, FANUC, NCCER, IC3, etc.)
Employment Placement & Retention
Coordinate with Business Development and employer partners to align participants with job opportunities
Support interview scheduling and preparation
Track employment outcomes including placements, wages, and retention (30/60/90/180 days)
Maintain ongoing communication with both participants and employers post-placement
Data Entry & Compliance
Enter all participant data, services, case notes, and outcomes into QuickBase, ARIES, and any required systems within 24 hours
Ensure accuracy and consistency across all data systems
Complete detailed, meaningful weekly case notes reflecting participant progress and engagement
Maintain participant files and documentation in compliance with program and funder requirements
Assist with audits, monitoring, and reporting requests
Program Performance & Accountability
Meet or exceed performance metrics related to: Enrollment and retention
Credential attainment
Employment placement
Participant engagement
Participate in team meetings, case reviews, and performance check-ins
Support recruitment efforts, outreach events, and community engagement activities
Requirements
Bachelor's degree in Human Services, Workforce Development, Education, or related field (or equivalent experience)
Minimum 2 years of experience in case management, workforce development, or career coaching
Experience working with underserved populations and individuals with barriers to employment preferred
Strong knowledge of job readiness, career pathways, and employment placement strategies
Excellent communication, organizational, and problem-solving skills
Experience with data tracking systems (QuickBase, ARIES, or similar) preferred
Core Competencies
Relationship building and participant engagement
Accountability and results-driven performance
Attention to detail and data accuracy
Ability to manage multiple priorities in a fast-paced environment
Strong follow-up and documentation skills
Work Environment
Combination of office, classroom, and community-based settings
May require local travel for employer visits, recruitment, and participant support
Additional Duties
Perform other duties as assigned to support program success and organizational goals
Worksite address
columbus, OH, 43224, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.