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Job description
What You'll Do
Lead, coach, and support the Amusement Attendant team to create a fun, welcoming game room environment
Keep all amusement areas-including arcade, laser tag, and escape rooms-clean, organized, safe, and guest-ready
Oversee day-to-day operations of the amusement areas and keep everything running smoothly
Help build schedules that ensure proper coverage for daily operations, parties, and events
Train new team members and provide ongoing coaching and feedback
Meet weekly with the General Manager to review staffing, operations, and upcoming priorities
Stay up to date on games, equipment, and industry trends
Promote awareness of the center's features, offerings, and upcoming events
Manage inventory by ordering supplies and prizes based on par level
Inspect, maintain, troubleshoot, and coordinate repairs for amusement equipment
Lead by example using Spare Time Service Standards (Code S.E.R.V.E.)
Stay visible on the floor-responding to guest needs, resolving issues, and keeping the experience positive
Confidently operate the POS system and support accurate transactions when needed
Handle opening and closing duties as required
Enforce safety rules, identify hazards, and address concerns promptly
Monitor guests for rule violations or signs of intoxication and take appropriate action
Pitch in on other tasks as needed to support the overall operation
What We're Looking For 1-2 years of amusement, game room, or similar experience
1-2 years of leadership or supervisory experience
Someone who enjoys leading a team and staying active on the floor
Strong organizational skills and attention to detail
Comfortable using Microsoft Office and point-of-sale systems
Confident, approachable, and guest-focused
Able to stay calm, organized, and positive in a loud, high-energy environment
Work Environment Fast-paced, lively setting with music, games, lasers, and lighting effects
Frequent interaction with large crowds, families, and kids
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds
Regular nights, weekends, and holiday work are part of the role
#LI-CP1
Equal Opportunity Employer
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Worksite address
huntersville, NC, 28078, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.