About this opportunity
American Express lists this Analyst-Control Mgmt opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Analyst-Control Mgmt
nnnNew York, NY, United States
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nnPhoenix, AZ, United States
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n n(Hybrid)
nJob Description
nCredit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company's credit and fraud losses while promoting business growth and delivering superior customer service.
nThe objective of the CFR Control Management Governance team is to establish the Operational Risk and Controls strategy for CFR, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.
nCFR is looking for an Analyst of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
nResponsibilities
nnnAssists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.
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nnTrack certain issues with KRI limits and risk appetite for CFR to ensure operational risks are managed within agreed thresholds
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nnSupport the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU
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nnAssists in the development of portions of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
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nnHelp facilitate the understanding and use of the risk governance framework basics across BUs through regular communication
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nnAssist to aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU
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nnProvide administrative support of specific training initiatives and clear career progression plans that align with Operational Risk Management
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nnFollow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials
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nnSupport sharing insights, better practices, themes, etc. across the enterprise
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n nQualifications
nRequired Qualifications:
nnn1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
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nnProject management, communication, and interpersonal skills
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nnExperience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
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nnAnalytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
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n nPreferred Qualifications:
nnnBachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
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nnExperience in at least one of the following:
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nnTranslating operational risk strategy and appetite into execution guidelines
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nnTracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
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nnProvide administrative support of implementing the operational risk governance frameworks
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nnSupporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards
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nnAssisting the operational risk exam management processes
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n nEmployment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
nAt American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
nAs part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
nWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
nnnCompetitive base salaries
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nnBonus incentives
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nn6% Company Match on retirement savings plan
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nnFree financial coaching and financial well-being support
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nnComprehensive medical, dental, vision, life insurance, and disability benefits
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nnFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need
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nn20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
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nnFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)
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nnFree and confidential counseling support through our Healthy Minds program
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nnCareer development and training opportunities
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n nFor a full list of Team Amex benefits, visit our Colleague Benefits Site ( .
nAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
nWe back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
nUS Job Seekers - Click to view the "Know Your Rights ( " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:
nThe below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
nJob Info
nnnJob Identification
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nnJob Category Risk
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nnPosting Date 09/29/2026, 01:21 AM
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nnApply Before 10/09/2026, 04:00 AM
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nnDegree Level Bachelor's Degree
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nnJob Schedule Full time
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nnJob Shift Day
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nnLocations AMEX World Financial Center, New York, NY, 10285, USAMEX 18850 N 56th Street, Phoenix, AZ, 85054, US(Hybrid)
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nnSalary Range $65500 - $ annually + bonus + benefits
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nnCareer Area Operational Risk Management and Control Management
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n nReturn to Jobs List (
Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.