Job description
Logistics at full potential.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
As a Telecom Expense Analyst, you will play a key role in supporting the financial management, inventory governance, and lifecycle administration of telecommunications services across the organization. You will partner with telecommunications carriers, finance, procurement, network services, and business stakeholders to ensure accurate telecom records, optimize costs, and maximize the value of telecommunications investments. This is an excellent opportunity to contribute to operational excellence while building a rewarding career in a dynamic, global environment.
Pay, Benefits and More
We are eager to attract the best talent, so we offer competitive compensation and a generous benefits package, including comprehensive health insurance (medical, dental, and vision), a 401(k) retirement savings plan, life insurance, disability coverage, paid time off, and the opportunity to participate in a company incentive plan.
What you'll do on a typical day:
Support the financial management and administration of telecommunications services across the organization
Review, validate, and process telecommunications invoices to ensure accuracy and compliance with contractual agreements and pricing structures
Manage telecom inventory records and maintain accurate asset, circuit, and service documentation
Investigate, reconcile, and resolve carrier billing discrepancies in a timely manner
Serve as a liaison between telecommunications carriers, finance, procurement, network services, and business stakeholders
Maintain accurate telecom expense and inventory records to support financial reporting and operational decision-making
Identify opportunities for cost optimization and increased visibility into telecommunications spending
Support audits, service transitions, sourcing initiatives, and vendor reviews related to telecommunications operations
Collaborate with global teams across multiple regions and time zones to support business and operational requirements
Assist in ensuring vendor compliance with contractual agreements and service-level expectations
Analyze telecom spending trends and recommend improvements that enhance efficiency and reduce costs
What you need to succeed:
At a minimum, you'll need:
Bachelor's degree in Business, Finance, Information Technology, Telecommunications, or a related field, or equivalent related work experience
1+ years of experience managing telecommunications expenses, billing, inventory, or vendor relationships
Knowledge of telecom invoicing, expense management, and telecommunications service lifecycle administration
Strong analytical and problem-solving skills with the ability to identify and resolve billing discrepancies
Experience working with financial data, reporting, and expense analysis
Proficiency with Microsoft Excel and other business reporting tools
Strong organizational skills with exceptional attention to detail and accuracy
Ability to collaborate effectively with cross-functional teams and external vendors
It'd be great if you also have:
Experience supporting global telecommunications environments
Knowledge of telecommunications contracts, sourcing activities, and vendor management practices
Experience with Telecom Expense Management (TEM) platforms or similar tools
Familiarity with network services and telecommunications technologies
Experience supporting audits, compliance initiatives, and financial reviews
Excellent verbal and written communication skills
Ability to work independently in a fast-paced, global environment while managing multiple priorities
Experience analyzing spending trends and identifying cost-saving opportunities
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.