About this opportunity
QUEST DIAGNOSTICS INC lists this Anatomic Path Resolution Representative opportunity in roanoke, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Anatomic Path Resolution Representative - Roanoke, VA, Monday to Friday, 8:00 AM to 4:30 PM
Pay range: $18.36 - $27.54 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 'MyDay' off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
The position is primarily responsible for resolving issuesin regards totesting and reporting of Histology and Cytology specimens.
Responsibilities:
Communicate with and educate clients in order to expedite patient results
Resolve problematic Histology and Cytology cases
Pull and monitor worklists and pending lists
Locate missing patient samples
Enter TIQ problems into the LIS
Provide priority handling of patient samples with limited stability and problems impacting their processing
Research, investigate and resolve incoming client faxes/phone calls
Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results
Resolve and process “Name Mismatches” and provide proper notification to clients along with follow-up documentation for reporting purposes
Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests and custom panels. This will require the ability to research test ordering information
Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolutionOther duties as assigned
Qualifications:
Required WorkExperience:
3years experiencein AP Support environment
Knowledge:
Functional knowledge of medical terminology
Skills:
PC skills, including working knowledge of MS Office
Strong Data Entry skills
Excellent clerical, organizational, phone and communication skills
Strong problems solving skills
Education
High School Diploma or Equivalent (Required)
67097
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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Worksite address
roanoke, VA, 24000, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.