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QUEST DIAGNOSTICS INC

Anatomic Path Resolution Representative

village/town of mount kisco, NY

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Job description

Job Description

Anatomic Path Resolution Representative - Mount Kisco, NY, Monday to Friday, 8:00 AM to 4:30 PM

The position is primarily responsible for resolving issuesin regards totesting and reporting of Histology and Cytology specimens.

Pay range: $22.48 - $33.72 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness®

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 'MyDay' off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

Responsibilities

Communicate with and educate clients in order to expedite patient results

Resolve problematic Histology and Cytology cases

Pull and monitor worklists and pending lists

Locate missing patient samples

Enter TIQ problems into the LIS

Provide priority handling of patient samples with limited stability and problems impacting their processing

Research, investigate and resolve incoming client faxes/phone calls

Provide necessary notification to external and internal clients of any problems or resolutions affecting patient test results

Resolve and process “Name Mismatches” and provide proper notification to clients along with follow-up documentation for reporting purposes

Demonstrate and convey an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests and custom panels. This will require the ability to research test ordering information

Demonstrate proficiency and understanding of all job duties and SOPs related to problem resolution

Other duties as assigned

Qualifications

Required WorkExperience

3years experiencein AP Support environment

Physical and Mental Requirements

The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.

Ability to stand and work at the bench for long periods of time.

Frequent walking and/orstanding.

May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of whichdemand significant manual dexterity

Knowledge

Functional knowledge of medical terminology

Skills

PC skills, including working knowledge of MS Office

Strong Data Entry skills

Excellent clerical, organizational, phone and communication skills

Strong problems solving skills

Education

High School Diploma or Equivalent (Required)

68880

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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