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Catholic Charities, Diocese of Palm Beach

Anti Human Trafficking Case Manager - MUST BE BI-LINGUAL (English/Spanish)

riviera beach, FL

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Job description

Summary:

nThe Case Manager will be responsible for the determination of eligibility, assessment, and intake for clients of Human Trafficking. Case Manager will be required to develop a plan for each client, assist, and educate in safety, life skills, US law, parenting, and cultural adjustment. The Case Manager will also assist clients in locating and applying services to assist with immediate needs.

Essential Duties and Responsibilities:

nnProvide comprehensive victim services to certified victims of human trafficking to include an individual need base plan and intensive case management.

nMust have prior victim service experience

nNetwork with partner agencies to refer services

nCollaborate with Catholic Charities programs in the provision of victim services

nMeet with human trafficking clients on a regular basis

nSupport the human trafficking client through the investigative and prosecutorial process

nRepresent Catholic Charities on the Human Trafficking Task Force

nAttend Palm Beach County Human Trafficking Coalition meetings

nCoordinate and oversee Catholic Charities community human trafficking education outreach

nCoordinate and oversee Catholic Charities public awareness campaign

nResponsible for Intake and Eligibility Assessment

nExperience in managing the federal grants.

n Qualifications:

nnMust have a Bachelor Degree

nFamiliar with data entry into either a behavioral and/or clinical case notes-based system.

nUnderstand the fundamentals of service taxonomy (i.e. one service could include several sub-services) and how all these need to be accounted for.

nThree or more years of experience in providing direct social services to victims of violence and/or trauma, preferably to survivors of human trafficking, domestic violence, sexual assault and/or torture.

nStrong interpersonal and organizational skills and excellent verbal and written communication skills are required

nMust be bilingual English/Spanish

nAbility to function as part of an interdisciplinary team.

nKnowledge of community social service resources and local job market

nComputer skills. MS office and database management.

nAbility to communicate professionally with applicants, service providers, co-workers and supervisors.

nCommon sense and good judgment in handling day-to-day matters without direct supervision.

nAbility to forge mutually respectful partnerships with supervisor, co-workers, and clients with an understanding and sensitivity to cultural differences. This sensitivity includes, but is not limited to, characteristics of specific cultural and ethnic groups, religious, various socio-economic groups and those living alternative lifestyles.

nAbility to work independently, set priorities, and make decisions with minimal supervision.

nAbility to follow directions and instructions from a supervisor.

nOrganized, self-starter, punctual, honest, courteous, and self-controlled.

nKnowledge and support of Catholic Social teaching.

nFlorida driver's license and excellent driving record.

nProfessional telephone manner, interpersonal skills, and the ability to respect confidentiality. Exercise discretion and good business judgment.

nAbility to work effectively with Diocesan employees, pastors, departments heads, representatives of other agencies, and the general public.

nAbility to multi-task, work independently, makes responsible judgment calls, and work with others in a team setting.

nAbility to work irregular hours, willingness to travel throughout the Diocese of Palm Beach to fulfill job requirements, and willingness to respond to emergency situations without notice.

nMust have a valid Florida driver's license, excellent driving record, and vehicle

n Physical Requirements:

nnOccasional light lifting and carrying of under 15 pounds, moderate carrying and lifting of 15 - 44 pounds

n n and frequent use of both hands and fingers (i.e. typing).

nnOccasional ability of minimal hearing (i.e. driving) and routine hearing (i.e. listening to others in conversation).

nWork requires specific visual abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

n The above is intended to describe the general context of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

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Last received from source 2026-10-22View job