About this opportunity
Rockworth Management lists this Apartment Leasing Agent opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are seeking a customer-focused, organized, and professional individual to join our team in a leasing role. In this position, you will help prospective and current residents find a home that fits their needs, deliver a welcoming experience, and support day-to-day leasing operations. The ideal candidate is detail-oriented, personable, and comfortable working in a fast-paced environment where service and follow-through matter.
What You Will Do
Greet prospective residents and provide tours of available apartments and community amenities.
Respond to inquiries by phone, email, and in person in a timely and professional manner.
Explain rental terms, community features, application requirements, and move-in processes.
Guide applicants through the leasing process from initial interest to lease signing and move-in.
Maintain accurate records of inquiries, applications, leases, and resident information.
Assist with marketing efforts, including outreach, advertising follow-up, and resident referrals.
Support resident retention by delivering courteous service and addressing basic concerns.
Coordinate with property management and maintenance teams to help ensure smooth operations.
Prepare lease documents and other paperwork with accuracy and attention to detail.
Help monitor market trends, competitor offerings, and occupancy goals as directed.
What We Are Looking For
Excellent communication and interpersonal skills.
Strong customer service mindset and a genuine desire to help others.
High attention to detail and good organizational skills.
Ability to manage multiple priorities and stay responsive in a busy environment.
Comfortable using email, phone systems, property management software, and standard office tools.
Professional demeanor and a polished, approachable presence.
Ability to work independently while contributing to a team-focused environment.
Flexibility to work some evenings or weekends, as needed for tours and resident support.
Preferred Qualifications
Previous experience in leasing, sales, hospitality, customer service, or property management.
Familiarity with apartment communities, rental applications, and lease administration.
Experience supporting occupancy goals or working in a goal-oriented environment.
Knowledge of fair housing practices and professional leasing standards.
Why Join Us
Opportunity to work in a people-centered role with room to grow.
Supportive team environment focused on resident satisfaction and community success.
Hands-on experience in property operations, customer service, and sales.
Meaningful work helping individuals and families find a place to call home.
Additional Information
We are committed to creating an inclusive workplace where all team members are valued and respected. Candidates of all backgrounds are encouraged to apply.
Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.