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Ace Hardware

Apparel Department Manager

raymond, NH

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Job description

Apparel Department ManagerThe Apparel Department Manager's primary responsibility is to oversee the growth and daily operations of the apparel department, ensure the highest standards of customer service, and properly manage associates within the department.Assistant Store Manager duties as listed in job descriptionTraining of department staffRIS reports/ Viewers/ Misc reports as neededCreate signage as needed for sales floorRun suggested orders weekly and place orders as neededPlace seasonal orders as needed (Carhartt, Under Armour, etc.)Product maintenance in Epicor: price changes, enter new items, discontinue items as neededInventory maintenance: Annually at a minimum- to be completed before holiday season. Spot-checks to be done on a regular basisCommunicate with Apparel staff: check-ins at start and end of shifts, provide daily checklists for staff, special projects, daily/ nightly to-do lists. Resolve staff issues and scheduling issues within department.Plan seasonal merchandising of departmentResponsible for general upkeep and cleanliness of departmentMake sure all product styles/ colors/ sizes are represented on sale floorApproval of staff time off requests and time card issuesMake sure employees follow policies & procedures. Reprimand appropriately as neededCoordinate sales: make employees aware, change pricing in Epicor, create signage, etc.Advertising for department: flyers, FB posts, etc.Hire/ assist in hiring apparel staffResponsible for apparel returns/ damagesAssist apparel and Service Desk staff with customer issues/ concernsTake apparel-related phone callsResolve invoice/ receiving discrepanciesStaff evaluations as necessaryCoordinate special orders for customersAssist Receiving as needed: regular orders, receiving issues, coordinate seasonal order deliveriesReview monthly sales numbers, make adjustments as neededOverall merchandising of departmentEvaluate new productsAttend Apparel/ footwear/ trade shows as needed. Travel as needed.

Worksite address

raymond, NH, 03077, US

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