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Job description
Overview
nApplication Analyst, IT Revenue Cycle Support
nFull Time, 80 Hours Per Pay Period, Day Shift
nCovenant Health Overview:
nCovenant Health is the region’s top-performing healthcare network with 10 hospitals ( , outpatient and specialty services ( , and Covenant Medical Group ( , our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.
nPosition Summary:
nUnder general supervision, responsible for defining, implementing, and supporting software applications, and interfacing with end-users and other IT groups to identify and resolve application issues.
nResponsibilities
nnnAct as interface between the user, vendor, and systems programming and operations.
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nnEnsure that IT applications are functional, available, and meet organization standards and end-user requirements. This includes testing software to ensure proper operation and freedom from defects and verification that software functionality meets vendors and/or internal documentation. Determine root cause of application problems, coordinate solutions among appropriate teams, and document resolution.
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nnDevise improvements to current procedures and develop test models of possible future configurations. Create test plans & scripts.
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nnPerform workflow analysis and recommends quality improvements.
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nnTrain the user and/or other IT staff in the interpretation of information systems features and functions, reports, system capabilities, and limitations
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nnMaximize IT investment by researching user requirements then educating users on relevant features and functions and limitation of system.
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nnInterface with user community to understand their security and business needs and implement solutions to accommodate them.
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nnEnsure that user community understands and adheres to necessary procedures to maintain security.
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nnRecommend standard policies and procedures for providing routine service.
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nnCoordinate operations of assigned applications (including interface processing) and assist with special processing (such as year-end). Assist in operations scheduling.
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nnOther duties/projects as assigned.
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n nQualifications
nMinimum Education:
nAS in computer-related field or equivalent combination of education and experience
nMinimum Experience:
nMinimum of five (5) years Information Systems or relevant functional area. Requires demonstrated understanding of technical computer operations in a client/server environment (for assigned applications). IT Project management experience preferred.
nLicensure Requirement:
nProfessional/clinical licensure (RN, ARRT, etc.) may be required based on assigned applications.
nApply/Share
nSend this job to a friend (
nSoftware Powered by ICIMS
nJob Title APPL ANALYST STAFF
nID
nFacility Covenant Health Corporate
nDepartment Name IT REV CYCLE SUPPORT
Worksite address
knoxville, TN, 37955, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.