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Job description
Zip Appliance & Plumbing Repair is expanding into Fresno and is seeking a high-performing Appliance Repair Sales Technician.
This role combines technical expertise with in-home sales, allowing you to diagnose issues, present solutions, and close repairs or replacements on-site. You are the frontline revenue driver, delivering a high-service, consultative experience.
Ideal for technicians who want uncapped earning potential and thrive in a performance-driven environment.
Key Responsibilities
Diagnose residential appliance issues:
Refrigerators
Washers & dryers
Dishwashers
Ovens, ranges, and cooktops
Present repair and replacement options clearly to customers
Use a structured, consultative sales process
Build trust through education and professionalism
Close sales during the initial visit (COD calls)
Collect payment and complete job documentation
Communicate sold work clearly to Production Technicians
Maintain company vehicle, tools, and diagnostic equipment
Compensation (Uncapped Earnings)
Commission-Based Pay Structure
Performance Targets:
Monthly Revenue:$25,000 – $45,000+
Close Rate Goal:65% – 70%+
Increasing Average Ticket Value
Top performers significantly exceed these ranges.
Performance Metrics
Revenue generated
Close rate (%)
Average ticket value
Customer satisfaction (5-star experience)
Adherence to sales process
Sales Philosophy
We follow a service-first approach:
Educate the customer
Present multiple options
Let the customer choose
Goal:
“Serve the customer so well that buying becomes the natural decision.”
Schedule
Full-time
Routed for high-value, first-time service calls
Minimal return work (handled by Production Technicians)
Flexible based on demand
Qualifications
Appliance repair experience preferred
Strong communication and customer-facing skills
Sales experience (in-home service sales a plus)
Strong diagnostic and problem-solving ability
Self-motivated and performance-driven
Valid driver’s license with clean driving record
Who This Role Is For
Technicians who want high income potential
Individuals confident in selling and closing
Self-driven performers who like being measured by results
Those who prefer sales over production work
What Makes This Role Different
Focus on diagnosis + sales, not repair execution
No getting stuck on return calls
Backed by a Production Team that completes the work
Clear KPIs and high accountability
High reward for high performance
Career Growth Path
At Zip Appliance & Plumbing Repair:
Sales Technician → Senior Sales Technician
Senior → Field Supervisor / Trainer
Leadership roles as Fresno market expands
Why Join Zip in Fresno?
Be part of a new market launch
Uncapped earnings
Proven systems and training
Strong support team (CSR + Production Techs)
Clear path for advancement
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Worksite address
fresno, CA, 93650, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.