About this opportunity
Edgewater Federal Solutions, Inc. lists this Application Development Operations Manager opportunity in albuquerque, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Edgewater Federal Solutions is seeking a Application Development Operations Manager to support a major national laboratory.
The Application Development Operations Manager is a senior leadership role responsible for overseeing a large, distributed team of application development professionals (70+ staff), many of whom are embedded within customer organizations. This role emphasizes organizational leadership, workforce strategy, and operational excellence rather than day-to-day technical delivery. The OM ensures effective staffing, strong employee performance, and alignment with evolving technology and client needs. The position requires a strong technical foundation in modern development practices, DevOps, automation, and software delivery frameworks to support hiring, workforce planning, and operational oversight, while also maintaining close engagement with customer stakeholders and ensuring compliance with all required policies.
Responsibilities
Organizational Leadership & Operations
Lead and supervise a large, distributed operational workforce to achieve performance targets and deliver high-quality services
Serve as the primary escalation point for personnel, operational issues, and customer concerns, ensuring timely and effective resolution
Participate in regular operational meetings with the Customer Representative to review progress, performance, and strategic initiatives
Attend customer meetings to provide updates, insights, and recommendations on operations and workforce performance
Foster a high-performance, accountable culture across embedded teams
Workforce Management & Leadership
Oversee the full employee lifecycle including hiring, onboarding, performance management, career development, and retention
Partner with HR on employee relations, organizational design, and compensation strategies
Conduct performance evaluations, coaching, and development planning for staff at all levels
Identify skills gaps and implement workforce development and upskilling strategies
Recruiting & Talent Acquisition
Gather requirements from stakeholders for highly complex technical roles
Develop and refine job descriptions aligned with evolving technical and mission needs
Lead and participate in candidate evaluation, including technical vetting and cultural fit assessment
Technical & Functional Oversight
Maintain a strong foundational understanding of software development, DevOps, CI/CD pipelines, automation, and modern architectures
Provide informed input on technical workforce needs, role definitions, and organizational capabilities
Ensure alignment with software development lifecycle (SDLC) practices, Agile/Scrum methodologies, and modern delivery frameworks
Support teams utilizing tools such as Jira, Azure DevOps, and similar platforms
Operational Excellence & Process Improvement
Drive continuous improvement initiatives that enhance service delivery and employee experience
Develop, implement, and continuously refine operational processes to maximize efficiency and minimize costMonitor and analyze key performance indicators (KPIs) to identify trends, risks, and improvement opportunities
Establish metrics and reporting frameworks to track organizational health and performance
Compliance, Risk, and Governance
Ensure compliance with customer site security, safety, and operational policies and procedures
Support secure and compliant operations in environments requiring DOE clearance standards
Identify and mitigate risks related to workforce, operations, and delivery
Stakeholder Engagement & Relationship Management
Build and maintain strong relationships with stakeholders, business leaders, and customer organizations
Act as a bridge between embedded staff and centralized leadership to ensure alignment and communication
Provide workforce insights, operational updates, and strategic recommendations to leadership
Strengthen long-term partnerships across mission and business areas
Success Measures
Strong team performance, engagement, and retention across a distributed workforce
Effective staffing and hiring for complex technical roles
Positive customer and senior leadership feedback
Measurable improvements in operational efficiency, KPI performance, and service quality
Consistent compliance with security, safety, and operational requirements
Qualifications
Bachelor’s degree in Computer Science or a related field (or equivalent experience)
Minimum 4+ years of directly related experience demonstrating the ability to perform operational leadership responsibilities (typically higher in practice for this scope)
Ability to obtain a DOE Q Clearance (candidate may start uncleared)
Must reside in the Albuquerque area due to on-site work requirements
Must be US Citizen
Required Skills
Proven experience in operations management or a similar leadership role managing technical teams
Strong analytical, organizational, and problem-solving skills
Excellent communication and interpersonal abilities, with the ability to engage at all levels
Ability to work under pressure and adapt to changing priorities in dynamic environments
Foundational technical knowledge in: Software development and programming concepts
Software architecture and SDLC
DevOps, CI/CD, and automation practices
Desired Skills
Proficiency or familiarity with programming languages such as Java, C#, Python, or JavaScript
Experience with Agile/Scrum frameworks and sprint planning tools (e.g., Jira, Azure DevOps)
Experience managing large, distributed, or embedded technical teams
Familiarity with enterprise or mission-critical systems and environments
Demonstrated success in workforce planning, organizational design, and scaling technical teams
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
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Worksite address
albuquerque, NM, 87101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.