About this opportunity
Allied Universal lists this Application Engineer - Genentec opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Company Overview:
Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.
Job Description
Allied Universal® is hiring an Application Engineer. The Application Engineer supports installation and service teams with software integration, ensuring seamless operation between multiple software applications. Responsibilities include troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics.
RESPONSIBILITIES
Integrate electronic security systems to deliver cohesive, advanced solutions
Configure LAN and wireless networks to ensure reliable connectivity and performance
Diagnose and troubleshoot system issues for optimal functionality
Collaborate with project teams and end users to support software deployment and usage
Resolve software-related issues, engaging technical resources when necessary
Escalate critical problems promptly to minimize project impact
Coordinate project timelines and resources with the management team for efficiency
Lead end-user training and manage licensing to ensure successful adoption and continuous development
QUALIFICATIONS (MUST HAVE)
High school diploma or equivalent
GENETEC experience and / or certifications with access control systems and video platforms
Minimum of three (3) years of experience programming and troubleshooting access control and video systems
Advanced knowledge of industry-leading security system and equipment providers
Decision-making and problem-solving ability
Ability to read and understand advanced technical information and documentation
Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
Excellent verbal and written communication skills, with internal and external stakeholders
Ability to establish and maintain effective working relationships with both internal and external customers
PREFERRED QUALIFICATIONS (NICE TO HAVE)
College degree in computer science, engineering, or related field
BENEFITS
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
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Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:
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Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.