About this opportunity
NISA Investment Advisors, LLC lists this Application Management Analyst, IT opportunity in clayton, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Application Management Analyst, IT
Overview
NISA Investment Advisors, LLC (NISA) partners with world-leading organizations to design, develop, and manage highly customized, risk-controlled investment strategies across fixed income, equities, and derivatives. With $483 billion assets under management ($299 billion in physical assets and $184 billion in derivatives notional value), NISA actively manages risk for institutional investors, providing clarity to complicated challenges and stability in ever-evolving markets. At NISA, we foster a culture that supports both personal and professional growth, providing opportunities to learn from experienced professionals while contributing meaningful work from the outset. We seek candidates who demonstrate strong quantitative and analytical skills, intellectual curiosity, and a collaborative mindset to join our growing teams.
Responsibilities
As an Application Management Analyst in NISA's Information Technology Operations Group, you will support a named business workstream across the full application lifecycle. Beyond providing regular operational support (triaging alerts, and working assigned user stories, incidents, and tasks), you will maintain product and process documentation and diagrams, support business continuity planning, and help uphold process and security compliance, including access and permissions control. You will assist with system monitoring and alerting, with an opportunity to potentially lead day-to-day vendor interactions for your workstream. You will also be responsible for system upgrades and patching, applying ITIL practice throughout. You will support Application Management work within Technology Operations through the following responsibilities:
Own day-to-day operational support of NISA's applications, including third-party software, SaaS, and NISA-developed applications as well as the business processes they enable
Triage alerts and incidents, and produce and maintain reports and dashboards for supported applications and processes
Coordinate patches and upgrades, and may lead day-to-day vendor service interactions, depending on workstream
Maintain product and process documentation, diagrams, and runbooks for assigned applications and business processes
Support business continuity efforts, including recovery objectives, failover procedures, and contingency documentation for assigned applications
Assist with configuring and tuning application monitoring and alerting, and support alert-quality review
Support integration testing and change coordination with Technology Solutions
Partner with Cybersecurity on security reviews, patch cadence, and access reviews
Apply ITIL practices, including incident, problem, and change management, via ServiceNow
Apply AI-assisted code generation, query suggestion, and document summarization to accelerate technical work, with explicit human review on every output bound for production
Qualifications
Bachelor's degree in Computer Science, Information Systems, Finance, or a related field or equivalent experience
0-3 years of related experience in application support, IT operations, or investment operations
Working familiarity with SQL Server Management Studio, SSRS, Tableau, Azure DevOps, and ServiceNow
Exposure to investment-industry applications such as BNY Mellon Eagle, DTCC CTM, BBH Infomediary, or Charles River IMS a plus
Familiarity with ITIL practice; ITIL Foundation certification a plus
Demonstrated team player who thrives in a fast-paced, deadline-driven environment; strong written and verbal communication skills
NISA's culture encourages collaboration and innovation. We seek self-motivated, intellectually curious individuals willing to push themselves and others in an environment that celebrates fresh thinking. We equip employees with the resources needed to excel and we encourage personal development. NISA is dedicated to internally cultivating and rewarding talent. Employees at NISA are provided with a wide range of benefits, including health, dental, vision and life insurance options, paid time off, a competitive retirement plan, onsite cafeteria, fitness center, a health and wellness program and an educational assistance program.
NISA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.