About this opportunity
Compunnel, Inc. lists this Application Support L2/L3 opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Job Summary We are seeking an Application Support (L2/L3) professional to provide advanced technical support and maintenance for enterprise applications. The role involves troubleshooting complex issues, collaborating with cross-functional teams, and ensuring high availability and performance of critical systems.
Responsibilities
Provide L2/L3 support for .NET and Java-based applications.
Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate.
Collaborate with development, QA, and DevOps teams.
Monitor application health and performance.
Perform root cause analysis and implement fixes.
Maintain technical documentation and support SLAs.
Knowledge on Operating systems: Windows, Linux, Unix.
Manage and support servers, networks, and virtualization platforms.
Troubleshoot hardware, software, and network issues.
Implement system upgrades, patches, and backups.
Ensure infrastructure security and compliance.
Maintain system documentation and performance metrics.
Qualifications
Note: The original document lists a form-like field block (Email ID, Cell phone, First Name, Last Name) which does not contain actual qualification details. No explicit qualifications are provided in the text.
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.